- Oriental Bank (San Juan, PR)
- …Industrial Engineering, or related fields. + Experience: Three (3) years of experience in Call Center / Contact Center , Branches, and/or retail channels ... from satisfied customers. + Re-engagement: Re-engage inactive high-value customers. Call on prospective and existing customers to develop professional relationships… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering… more
- ConnectLife (Williamsville, NY)
- …Experience: + 5 years of management/supervisory experience required. + Experience supervising call center required. + Experience with strategic goal setting and ... As a federally designated, not-for-profit organ procurement organization and community blood bank , we save and enhance lives through organ, eye, tissue, and blood… more
- Fiserv (Omaha, NE)
- …program team at Fiserv focused on delivering reliable customer care and call center transformation initiatives. This role leads medium-to-large projects that ... through a mobile app, or withdraw money from the bank , we're involved. If you want to make an...risks, and change controls. + Coordinate cross-functional workstreams with call center operations, workforce management, business analysis,… more
- Tompkins Community Bank (Batavia, NY)
- …to customers by using the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow all company ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and...As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced. Responsibilities +… more
- US Bank (Marshall, MN)
- At US Bank , we're on a journey to do our...the company website. + Strive to meet or exceed call center metrics while providing excellent customer ... is unique in their potential. A career with US Bank gives you a wide, ever-growing range of opportunities...systems to provide information on accounts while answering every call with professionalism. + Properly diagnose customer needs and… more
- Bank OZK (Bremen, GA)
- …Word and Excel, required. + Prior collection experience or working in a call center , preferred. Job Expectations Job Expectations: O perate customary equipment ... Why Bank OZK Founded on a legacy of more...system of record. + Adhere to a regimented talk-off call script outlined by leadership, utilizing urgency and respectful… more
- Fiserv (Coral Springs, FL)
- …a great (Accounts Receivable Representative) do? * Collect via telephone in a call center environment manually or utilizing an automatic telephone dialing ... through a mobile app, or withdraw money from the bank , we're involved. If you want to make an...of customer service experience, preferably in a collection or call center or sales environment. * Strong… more
- TD Bank (Mount Laurel, NJ)
- …balancing the impact to Customers and our operation teams (eg Loss Prevention Call Center ). The Senior Manager Fraud Performance Management is responsible for ... to communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will… more
- TD Bank (Mount Laurel, NJ)
- …technology standards (eg, infrastructure, architecture, processes, applications) + Knowledge of Call Center , IVRs or Dialer solutions **Physical Requirements:** ... to communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will… more