- M&T Bank (Ellicott City, MD)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu of ... the M&T branch system through modeling and coaching the Bank 's sales process. Plays key role in Relationship Management...including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience.… more
- City National Bank (Los Angeles, CA)
- …products, services, client impacting issues and fee concerns. Review online manuals and Call Contact Center Reference Guide (CCRG) to ensure adherence to policy ... complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City… more
- Mass Markets (Dallas, TX)
- …issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Bank of America (Jacksonville, FL)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... - Must be flexible to work assigned shift within center hours of operation - Strong desire for point...this requirement, you must seek an accommodation through the Bank 's required accommodation request process before your first… more
- Bank of America (Jacksonville, FL)
- …time management skills. + Works well in a team environment. + Call center experience is highly recommended. **Shift:** 1st shift (United States of America) ... Qualifications:** + 2-3 years previous experience working directly with clients in a Call Center environment. + Self-starter and independent worker, ability to… more
- Bank of America (Jacksonville, FL)
- …to prioritize authentication and other fraud-related investments across channels (online, call center , in-person). + Facilitate regular routines for stakeholders ... channels (eg Credit, Debit, Deposits, Online Retail Merchant, Payment Processing, Digital, Call Center , etc.) + Demonstrated ability to manage cross-functional… more
- Truist (Orlando, FL)
- …procedures, systems, or policies that require an elevated level of empowerment to deliver first call resolution. Take ownership of each call , ensuring that ... or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the...in a servicing capacity, either in retail, banking or call center or other servicing industries. 3.… more
- Bank of America (Richmond, VA)
- …of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/Client-Services-Representative-II 1st -Shift\_25043392-1) **Job Description:** At ... Client Services Representative II - 1st Shift Richmond, Virginia **To proceed with your...this requirement, you must seek an accommodation through the Bank 's required accommodation request process before your first… more
- City National Bank (Los Angeles, CA)
- …in Cash Management/Treasury Management preferred * Experience in a customer service call center /service center preferred * Strong leadership skills ... as assigned. * Maintains a proactive commitment to established Bank programs, such as Customer First , Community...verbal and written communication skills * Able to monitor call queues and pending work queues * Ability to… more
- Navy Federal Credit Union (Winchester, VA)
- …prospective members about Navy Federal's products and services Under supervision + Execute first call resolution; may require research, follow-up, return calls + ... fingerprinting and background checks + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in… more