- Citigroup (Charlotte, NC)
- …providing critical analytical support to SVPs leading branch and call center enablement initiatives. This position leverages data -driven insights to optimize ... experience, and inform strategic decision-making across both channels. The analyst will be instrumental in translating complex data...through data analysis. + Strong understanding of call center technologies, metrics, and best practices… more
- Insight Global (Cascade, MI)
- Job Description We are seeking a detail-oriented and mission-driven Healthcare Call Center Quality Analyst to help ensure a high standard of service and ... a critical part in launching and scaling a new call center by establishing and executing quality...speech analytics, CRM, ticketing systems) Proven ability to analyze data and synthesize actionable insights to improve individual and… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...ESSENTIAL FUNCTIONS** + Ensures the quality and integrity of data collected for decision making and works with the… more
- Teleperformance USA (Mcallen, TX)
- …management immediately** **Qualifications** + **Must be at least 18 years old** + **Previous call center experience with four (4) or more of the following:** + ... ensure all policies are understood** + **Ensure all QA Analyst reporting, and communication requirements are met** + **Thrive...experience** + **6 plus months experience as an inbound call center customer service representative** + **6… more
- Georgetown Univerisity (Washington, DC)
- …justice, and a shared dedication to making a difference in the world. Requirements Data Research Analyst , Center for Security and Emerging Technology - ... in the development and deployment of AI-enabled systems. The Data Research Analyst reports to the Deputy...responsible for: + Collaborating with Research Fellows, Research Analysts, Data Scientists, and Center leadership to develop… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Evolent (Richmond, VA)
- …and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system ... culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center (Technology) Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Are You Ready to Live ... destinations. WHERE WE NEED YOU The Protiviti Americas Delivery Center is seeking a Business Technology Analyst ...problems." + Assisting in the implementation of IT systems, data migrations, data analyses/visualizations. + Providing IT… more
- Robert Half (Blue Ash, OH)
- … LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas Delivery Center Analyst - Finance and Accounting Are You Ready to Live ... Americas Delivery Center is seeking a Finance and Accounting Experienced Analyst to join our growing team. Embracing Protiviti's vision of "Bringing Confidence… more
- Albany Medical Center (Albany, NY)
- …States of America) Salary Range: $46,220.72 - $64,709.01 ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Will be required ... to existing as well as new study opportunities ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Position Summary: The… more
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