- Hilton (San Antonio, TX)
- …procedures, telephone etiquette, upselling techniques, and software usage\. + Monitor agent performance through call reviews, feedback sessions, and productivity ... diverse and inclusive environment, thanks to innovative programs and benefits\. + Medical Insurance Coverage Options - _for you and your family\. Able to enroll… more
- Carnegie Mellon University (Pittsburgh, PA)
- …operating under uncertainty, limited information, strategic human behavior, and complex multi- agent interactions. The postdoc will work at the intersection of ... of benefits including comprehensive medical, prescription, dental, and vision insurance (https://www.cmu.edu/hr/benefits/health-welfare/index.html)** **as well as a generous retirement savings… more
- Sallie Mae (Indianapolis, IN)
- …(or equivalent experience). + 3+ years of experience in collections operations, call center management, or customer service, with demonstrated technical ... and platform integrations. + Utilize analytics tools to evaluate agent productivity, chatbot effectiveness, and overall collections performance. + Collaborate… more
- Penn Medicine (Plumsteadville, PA)
- …is a customer service position supporting Penn Medicine ambulatory practices in a call center environment. This phone based, high volume role supports several ... field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business...a work from home position. This position requires the agent to learn and execute several protocols for a… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …+ Short and Long Term Disability + Employee and Spouse Life Insurance **Purpose** To provide leadership, management and accountability for the effective production ... Management Inspector, Substation Electricians, Electrical Technicians, Protection Engineers, Land Agent ) and maintains staffing levels and work quality in order… more
- The Millennium Group (O'Fallon, MO)
- …established levels of productivity, service, and quality standards within a fast-paced call center . + Works collaboratively with team members, and business ... ongoing training will include, but is not limited to, Property and Casualty Insurance principals, Chubb product offerings and all applicable systems and tools that… more
- University of Miami (Coral Gables, FL)
- …programming, and servicing of fire suppression systems, including clean agent /dry chemical/wet chemical/pre-action types. + Coordinates with contractors, project ... to perform shift work, respond to after hour's emergency call -in, participate in the on- call rotation calendar,...Florida driver's license and be able to meet the insurance requirements of the University of Miami and have… more
- Concentrix (Lake Mary, FL)
- …analysis and upcoming strategy. **Candidate Profile** + Minimum of 1-2 years of call center experience a requirement + Workforce management experience preferred ... Associate, WFM Real Time Management you will be responsible for monitoring call metrics, queues, and attendance. Manage real-time adjustments needed to ensure… more
- CGI Technologies and Solutions, Inc. (Seattle, WA)
- …and archive files for storage purposes. . Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. . Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Novolex (Kinston, NC)
- …individuals with disabilities who would like to request an accommodation, please call ### or email ###@Pactiv.com. All information will be kept confidential ... company; .For unionized facilities, collaborate with the local business agent , union membership, and Labor Relations to ensure the...and lead the teams, and to be a natural center of gravity in the business. .Operations Acumen -… more