- Capgemini (Nashville, TN)
- …Contact Center AI specialization). Experience with Speech-to-Text, Text-to-Speech, and Agent Assist. Knowledge of telecom-specific challenges such as call ... savings plans (eg, 401(k) in the US, RRSP in Canada) + Life and disability insurance + Employee assistance programs + Other benefits as provided by local policy and… more
- Brookfield Properties (Los Angeles, CA)
- Location Wells Fargo Center - 333 S Grand Ave, Suite 300 Job Description We are seeking a technically adept and customer-focused professional to join our Service ... and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow. + Provide extensive hardware and...an IT support role. + Experience working in a call queue environment is a plus. + Familiarity with… more
- Capgemini (Atlanta, GA)
- …Atlanta. Key Responsibilities: . Knowledge of telecom-specific challenges such as call routing, number portability, and service provisioning. . Experience with ... Playbooks & CCAI Insights . Experience with Speech-to-Text, Text-to-Speech, and Agent Assist. . Google Cloud certifications (eg, Professional Cloud Developer,… more
- Eurofins US Network (Dayton, NJ)
- …IT skill levels. + Must be open-minded and considered a change agent . + Provide hands on/onsite support for various technical challenges. **Qualifications** **Skills ... support issues while following company standards and procedures + Provide occasional on- call support + Develop Knowledge Based Articles (KBA) for publication and… more
- City of New York (New York, NY)
- …with the Office of Emergency Preparedness and Response on Biological Threat Agent Preparedness and operational response. Serve as subject matter expert for viral ... BCD's Doctor of the Week program and the Departments' On- call program to support identification of and response to...entitled to unmatched benefits such as: oa premium-free health insurance plan that saves employees over $10K annually, per… more
- Honeywell (Salem, OR)
- …complex situations + Comprehensive knowledge of SAP, project management tools, SFDC, Call Center Telephony and digital transformations + Ability to quickly ... You will identify ways to improve the customer experience and act as a change agent to drive changes globally across the business. You will help Honeywell be the… more
- Techtronic Industries North America, Inc. (Menomonee Falls, WI)
- …(eg, Hugging Face, OpenAI, LangChain) including prompt orchestration and autonomous agent flows. **Working Conditions:** The physical demands described here are ... perks and benefits:** + Robust health, dental and vision insurance plans + Generous 401 (K) savings plan +...savings plan + Education assistance + On-site wellness, fitness center , food, and coffee service + And many more,… more