- J&J Family of Companies (Pittsburgh, PA)
- …reimbursement, and copay assistance. + Oversee daily PSC operations, including patient access, call center , data management , and client services, ensuring ... for humanity. Learn more at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** Customer Service Operations **Job Category:** People… more
- Rush University Medical Center (Chicago, IL)
- …in experience. * 3 years demonstrated success/results in healthcare patient access, practice management or call center operations * Proven ability to ... Supervisor of the Access Center is responsible for the supervision of the call center operations and providing consultation in support of the Rush Access … more
- Penn State Health (Hershey, PA)
- …and family medical or genetic information._ **Union:** Non Bargained **Position** Phone Access Management Supervisor - Corp Call Center **Location** US:PA: ... lead and coordinate the daily activities of Scheduling workers. Assists with management decisions and activities. MINIMUM QUALIFICATION(S): + High School Diploma or… more
- Banc of California (Santa Ana, CA)
- …and company information + Highschool diploma or equivalent required + Minimum 3 years Call Center management experience. + Minimum 3 years Interactive Voice ... improvement in protocols and processes; analyzing call center data to preparing reports for upper management . + Monitors phone call volume throughout the… more
- Stanford Health Care (Menlo Park, CA)
- …**Locations** Stanford Health Care **What you will do** + Call Center and Service Request Operations Management :* Oversee the day-to-day operations of ... Brief Overview** Under the direct supervision of the MGR-Fac Call Center , dispatches or manages a team...and operates a computer dispatch system, monitors Enterprise Asset Management System (EAMS), and inputs incident reports into the… more
- Mass Markets (Killeen, TX)
- …throughout the organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a management role. + Associate's degree or ... Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). + Experience with call center tools and KPI/SLA management . + Conflict resolution and… more
- Blue KC (Kansas City, MO)
- …ability to analyze market data and develop strategic initiatives. + Experience with CRM and call center management systems is a plus. + Active Missouri and ... or related field + 3+ years of experience in sales, relationship management , call center supervision, or related roles. + Extensive knowledge of… more
- Kaleida Health (Buffalo, NY)
- …equity and inclusion where diversity is valued and celebrated!_ **Position** Director of Call Center **Location** US:NY:Buffalo | Management | Full-Time ... **Director of Call Center ** **Location:** **Larkin Bldg @...with service line leadership, hospital executives, IT, marketing, referral management and population health.** **Education And Credentials** **Bachelor's degree… more
- BioLife Plasma Services (Bannockburn, IL)
- …or a related field. + Advanced degree (MBA or equivalent) preferred. + Relevant certifications in call center management or vendor management are a plus. ... center performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools,… more
- Veolia North America (New Rochelle, NY)
- …of experience managing a team. + Minimum of 5 years of experience in Call Center Management and/or billing, collections and metering operations preferably ... the New York Customer Service Leader and/or CSRs. This spans across the call center , collections, billing, revenue integrity, and backoffice/field work. The… more
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