- Penguin Random House (Westminster, MD)
- …the world. The Westminster facility is also home to Customer Service (National Call Center ), Data Management Services, Customer Operations, Fulfillment and ... one of the foremost media companies in the world. The Westminster Operations Center located in Carroll County, Maryland (30 minutes from the greater Baltimore area)… more
- Liberty Latin America (PR)
- …continued and consistent proficiency in most of the skill sets utilized within the Host Call Center . May assist management with scheduling and tracking of ... training new employees. Performs other duties as assigned by management . **How can you add value?** + Answers customer/client...work a flexible schedule which includes all hours of call center operation. + Specific job assignments… more
- Robert Half Finance & Accounting (Wethersfield, CT)
- …and monthly staffing needs ✅ Collaborate closely with operations and call center leadership ✅ Use workforce management tools and systems to guide decisions ... Wethersfield, CT is seeking a Workforce Operations Manager to support their in-house call center through smart analytics, forecasting, and trend analysis. About… more
- Caris Life Sciences (Irving, TX)
- …for tests deemed experimental or not medically necessary by payors. + Experience in healthcare call center management is a plus. **Physical Demands** + Must ... and strategic Director of Billing Operations - Appeals to lead the appeals management function for an assigned payor group. The ideal candidate will possess a… more
- Honeywell (Mason, OH)
- …engineering functional teams + Demonstrated experience with Knowledge Management & Call Center Management + Experience with Salesforce.com and SharePoint ... networks such as: Ethernet/EtherCAT/Profibus/Modbus/ControlNet/DeviceNet + Knowledge of software configuration management and change management practices + Understanding… more
- Honeywell (Hamilton, NJ)
- …AWS or cloud environments + Demonstrated experience with Knowledge Management & Call Center Management + Strong administration skills **ABOUT HONEYWELL** ... this role, you will provide reliable technical software support for enterprise quality management software to internal and external customers at an L2/L3 level. You… more
- ADP (Louisville, KY)
- …of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center , relationship management or similar experience + Shows ... resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- VCA Animal Hospitals (Los Angeles, CA)
- …creating work environments that make work enjoyable. Our new Client Communications Team ( call center ) aims to provide relief to hospital teams struggling with ... The Operations Manager will bring specialized knowledge of managing call center teams to bring our ...make them feel supported. Related, work closely with Workforce Management on developing call scripts and other… more
- Honeywell (Mason, OH)
- …& written communication skills + Demonstrated experience with Knowledge Management & Call Center Management + Good administration skills + Ability to ... multitask Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building… more
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