• Call Center Representative - Hybrid

    Cinemark (Frisco, TX)
    …management Requirements: + One year of customer service experience in a fast-paced call center environment preferable + Strong conflict resolution skills and ... to make unforgettable experiences. Role Summary: A Guest Services Agent primary responsibility is to answer inbound calls and...+ Must be available to work schedules during the call center hours of operation, including nights,… more
    Cinemark (08/26/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Killeen, TX)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality,...+ Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement… more
    Mass Markets (09/03/25)
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  • Contact Center Technology Strategy…

    Deloitte (Houston, TX)
    …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... and capture, through customer and commercial strategies, digital products and innovation, marketing , commerce, sales, and service. We are a team of strategists, data… more
    Deloitte (08/28/25)
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  • Sr. Distribution Command Center Analyst

    Jackson National Life Insurance Company (Nashville, TN)
    …a daily, weekly, and monthly basis to assess effectiveness of sales funnel, call center activities, and other supporting business functions. + Performs real-time ... capacity planning, forecasting, and scheduling. + Analyzes historical trends, current call arriving patterns, and marketing initiatives to develop volume… more
    Jackson National Life Insurance Company (09/04/25)
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  • Sling Command Center Analyst (Business…

    EchoStar (Englewood, CO)
    …during incidents as needed (advise on customer-facing comms, advise on changes to marketing campaigns, provide agent talking points, etc) + Identify emerging ... our consumers; this includes incidents on user platforms, applications, call centers, business tools, and social media + Work...total but only 2 work daily) in the Command Center + Analyze and maintain dashboards and platform KPIs… more
    EchoStar (08/20/25)
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  • Broker Development and Engagement Specialist

    Blue KC (Kansas City, MO)
    …Dental, and ACA plans. The ideal candidate will also play a key role in agent and call center training, develop and execute commercial age-in strategies, ... issues that leads to improved sales productivity and efficiency in the broker channel. ** Agent & Call Center Training Support:** + Develop and deliver… more
    Blue KC (08/08/25)
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  • Real Time Analyst

    Mass Markets (NC)
    …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (06/13/25)
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  • Quality Assurance Specialist

    Mass Markets (NE)
    …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (06/13/25)
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  • Critical Facilities Technician (DISA OKC)

    EMCOR Group (Oklahoma City, OK)
    …and reliability to meet or exceed defined service levels of data center operations. The Critical Facilities Technician is responsible for the overall operation ... electrical, mechanical, HVAC and life cycle safety equipment within the data center . The Critical Facilities Technician will assist in maintaining high reliability… more
    EMCOR Group (06/14/25)
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  • Community Representative

    Brookfield Properties (Katy, TX)
    …we have had one goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities to the creation of ... expanding new home community to customers visiting our welcome center . Key Deliverables + Guide the Welcome Center...at amenities and throughout the community. + Assist the marketing team with Builder Relations, to include basic communications,… more
    Brookfield Properties (08/20/25)
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