- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... highly preferred ED and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred + EMS or Dispatch… more
- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... Works with Assistant Clinical Nurse Manager and Manager of Operations to assist with the oversight off work flows,...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- Intuit (San Diego, CA)
- …to develop Expert capability around the internal tools to improve saves rate and drive call contact volume to the saves team + Have a deep understanding of data to ... drive both accuracy and strategic decision making + Understand and deliver retention insights to internal partners weekly/monthly **Qualifications** + Bachelor's degree in Business/Marketing required, with MBA or equivalent preferred + Experience leading… more
- University of Rochester (Rochester, NY)
- …Data Center Services Assistant Director is primarily accountable for the Data Center operations , within a governance model consisting of key partnerships and ... Team, provides leadership and operational oversight for the 24x7x365 Operations of the Data Center , critical IT...the Data Center Director. + Manages Data Center on- call rotation. + Leads staff meetings.… more
- University of Pennsylvania (Philadelphia, PA)
- …families in the areas of registration, billing, and financial aid in a call center environment utilizing various software systems and technical programs. The ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title One Stop Counselor - Student Services Center , Division of Finance Job Profile Title Coordinator B… more
- Rush Copley Medical Center (Oswego, IL)
- The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational ... judgment and support of others, when necessary. **The Supervisor, Practice Operations will have the following key responsibilities for supporting RUSH Pediatrics… more
- GAP Solutions Inc (Washington, DC)
- …enforcement liaison and/or emergency management work with demonstrated knowledge of command center and/or emergency operations center (EOC) best practices.** ... **This position will pay at $40 an hr. Part-Time/On- Call Role.** **NOTE: ACTIVE TOP SECRET CLEARANCE IS...OCSO as a United States Capitol Police (USCP) Command Center Liaison (CCL). The support will be performed primarily… more
- Carnegie Mellon University (Pittsburgh, PA)
- …for improved processes and database Management advanced to the Director. + Testing Center Operations : Provide front reception coverage as needed. Support the ... supply inventory and ordering in partnership with Student Academic Success Center Operations . Coordinate sign language interpreting, captioning schedules, and… more
- Stanford Health Care (Newark, CA)
- … Center Manager (ACCM) acts as primary liaison between clients and contact center . The ACCM provides supervision and daily operations support for ambulatory ... **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and...+ Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions… more
- Leidos (Indianapolis, IN)
- …+ Understanding of knowledge base systems and their role in supporting contact center operations + Proficiency with CRM and knowledge management tools, ... chat, VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such...feedback + Experience with government or regulated industry contact center operations + Familiarity with human-centered design,… more