- Mass Markets (Mesilla, NM)
- …is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills +… more
- Mass Markets (Wichita, KS)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Robert Half Technology (Menlo Park, CA)
- …supervisors and call center specialists. * Ensuring efficient call center operations and timely management of incoming requests * Opportunity for ... * Five years of leadership or management experience ideally in a call center or facilities operations environment. * The ability to lead a team… more
- Sony Pictures Entertainment (Culver City, CA)
- …in: + Security technology (Access control systems, etc.), call center operations and contact, center management software, visitor management , ... responsible for managing and overseeing a team of service center agents, ensuring efficient operations by monitoring...security operations , parking operations and management , and facilities Management . + Strong skills… more
- Rush University Medical Center (Chicago, IL)
- …years demonstrated success/results in healthcare patient access, practice management or call center operations * Proven ability to operationalize ... The Supervisor of the Access Center is responsible for the supervision of the call center operations and providing consultation in support of the Rush… more
- Three Saints Bay (Denver, CO)
- …strategy and performance meetings regarding all areas of Call Center operations . + Create and oversee the Performance Management Plan for all contract ... training be provided pursuant to the requirements of the Call Center operations as outlined...rules associated with an effective method. + Provide Federal Management operational effectiveness reports for special operations … more
- Aveanna Healthcare (Chandler, AZ)
- …& Development in a corporate setting Minimum of 5+ years of call center operations , or quality management . * Preferred Experience: 7-10 years' L&D ... virtual training materials or courses using course development software. Healthcare call center / operations . Supervisory/ Management experience in… more
- Amazon (Arlington, VA)
- …high-intensity environment such as a physical security operations center , call center , or crisis management /emergency response center . * ... (BAC) supports this mission by providing 24/7 global security operations center (GSOC) services to roughly 500k...degree or equivalent experience. * Three (3) years of operations personnel management experience in a high-volume,… more
- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations Manager. ... As the Call Center Operations Manager, you will directly oversee call ...individual performance reviews and overall team effectiveness with upper management . + Helps call agents with challenging… more
- Mass Markets (Las Cruces, NM)
- …position are highly motivated, energetic, and dedicated. Required + Minimum 5 years of call center management experience. + Associate's degree or equivalent ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...service targets. + Deep understanding of call center tools, KPIs, and SLA management . +… more