- Beacon Mobility (Houston, TX)
- …Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist ... agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule adherence,… more
- Robert Half Office Team (San Diego, CA)
- …Document customer interactions thoroughly and accurately in internal systems + Follow established call center procedures, policies, and quality standards + ... Description Call Center Representative (Contract-to-Hire) Location: San...and active listening skills + Ability to manage high call volumes while maintaining quality and empathy… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …pertinent documents. + Report opportunities for improvement (MICAs/Mis-booked Appointments). + Research Call Center Agent quality via MHS-GENESIS. + ... Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its...onsite employment opportunity. Duties and Responsibilities: + Listen to Call Center Agent calls to determine patient… more
- Mass Markets (Mesilla, NM)
- …service best practices and performance management + Monitor and improve call center metrics, productivity, and service quality + Foster a culture of ... business services companies in the USA, with a strong call center footprint and operations that extend...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Moses/Weitzman Health System (CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... highest level of customer service with a focus on efficiency and quality . The Call Center Specialist will consistently demonstrate proficient data entry… more
- Moses/Weitzman Health System (CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... highest level of customer service with a focus on efficiency and quality . The Call Center Specialist will consistently demonstrate proficient data entry… more
- Hartford HealthCare (Bridgeport, CT)
- …Service Call Center , the Customer Service Call Center Operator works to provide quality customer service to the organization's telecommunication ... *your moment*. **Job:** **Customer Service Representative* **Organization:** **St. Vincent's Medical Center * **Title:** *Customer Service Call Center … more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **Registration Associate - Call Center - Rensselaer, NY - FT** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....center experience is highly preferred._** **Position Highlights:** + ** Quality of Life:** Where career opportunities and quality… more
- NRG Energy, Inc. (Houston, TX)
- …person will support a large sales organization including digital, face-to-face, retail, call center , quality , and operations. **Key Responsibilities** ... gain exposure to various sales channels including digital, face-to-face, retail, and call center . NRG Energy is committed to a drug and alcohol-free workplace.… more
- Beth Israel Lahey Health (Plymouth, MA)
- …and customer service requirements. + Runs daily reports and keeps statistics on Call Center quality measures and makes recommendations for staffing ... necessity screening. + Prior supervisory experience required. + Experience in a Call Center a plus. + Ability to communicate effectively and work with patients,… more