- Teleperformance USA (Mcallen, TX)
- **Category :** ** Quality Assurance** **About TP** **TP is a global,...**Must be at least 18 years old** + **Previous call center experience with four (4) or ... degree or equivalent experience** + **6 plus months experience as an inbound call center customer service representative** + **6 plus months experience as… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible ... center to be successful. To ensure success as a Call Center Trainer/ Quality Assurance Analyst , you should have excellent knowledge of Call … more
- Citigroup (Charlotte, NC)
- …and competitive value propositions to defined client segments with a multichannel focus. The Call Center and Branch Lead is a pivotal role focused on providing ... critical analytical support to SVPs leading branch and call center enablement initiatives. This position leverages data-driven insights to optimize performance,… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...Analysis includes but is not limited to financial analysis, quality assurance, organizational development, testing, training, and documentation development.… more
- Insight Global (Stamford, CT)
- Job Description Insight Global is hiring for a Call Quality Analyst to sit 4 days a week onsite for a large, telecommunication company. This person would be ... Service Transformation Team within the Customer Operations Organization. This call quality Analyst will be...PowerPoint Bachelors Degree Telecommunication Experience Previous experience within a call center null We are a company… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Job Profile Title Research Coordinator Job Description Summary The Quality Assurance Analyst will work within the… more
- J&J Family of Companies (Pittsburgh, PA)
- …AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality Management, IT, and ... call center inbound and outbound call volumes. The Workforce Analyst will identify...for improvement. + Communicate trends with Ops leadership and Quality for coaching and training opportunities. + Partner with… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Robert Half (Blue Ash, OH)
- … LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas Delivery Center Analyst - Finance and Accounting Are You Ready to Live ... Center is seeking a Finance and Accounting Experienced Analyst to join our growing team. Embracing Protiviti's vision...Analyst or Pod Lead. + Ensuring timely and quality completion of project deliverables within assigned project phases… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center (Technology) Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Are You Ready to Live ... destinations. WHERE WE NEED YOU The Protiviti Americas Delivery Center is seeking a Business Technology Analyst ...Analyst or Pod Lead. + Ensuring timely and quality completion of project deliverables within assigned project phases.… more