- Regions Bank (Hoover, AL)
- …a place to expect more opportunities. If you are focused on results, dedicated to quality , strength and integrity, and possess the drive to succeed, then we are your ... of the system. **Job Description:** At Regions, the Business Systems Analyst conducts business process analysis, needs assessments, and preliminary cost/benefits… more
- Ford Motor Company (Allen Park, MI)
- Ford Racing - Performance HEV Program Management Analyst We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and ... Unit + Platform milestones on time and with high quality You'll have Required + Bachelor's degree in Engineering...Ford PD systems like FEDE, Global Integrator and Team Center / 3DX You may not check every box,… more
- Somatus (Mclean, VA)
- …efficiency, workflow adherence, process metrics, home visit scheduling and execution, and call center operations + Extract, clean, analyze, and summarize data ... value-based kidney care, has an immediate opening for an Analyst , Operations & Client Analytics to create impact among...support ongoing operational reporting + Maintain high standards of quality and integrity _Please note this job description is… more
- MetaOption, LLC (Sunnyvale, CA)
- …Salesforce experience with: o Field Service Management (FSM) o Case Management o Call Center / Service operations * 2-3 years hands-on ServiceMax Asset360 ... team, managers, and executives to ensure the release of high- quality solutions. * Act as Senior BA and guide...experience with Salesforce.com Field Service Management, Case Management and/or Call Center . * 2-3 years of direct… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- Raymond James Financial, Inc. (Southfield, MI)
- …grow global infrastructure to meet business and technology needs. + Be available for rotational on- call support, as required, on a 24 hour x 7 days / week basis. + ... technologies (AWS, Azure, SASE, etc). + Converged voice and data infrastructures. + Quality of Service (QOS) design and configuration. + TDM / IP PBX configuration… more
- Caterpillar, Inc. (Westminster, CO)
- …registration and access to digital applications. **What you will Do:** Collaborate with the digital call center , tiers 1,2 & 3 support teams, as well as product ... management, to promptly resolve issues and ensure a high- quality product. + Participates in analysis of customer and dealer identified issues or problems which may… more
- PNC (Pittsburgh, PA)
- …the position. Operators must meet or exceed the department's productivity and quality metrics. Operators must demonstrate a willingness and ability to work ... PNC location. As a Machine Operator for the Print Center , you will be responsible for ensuring all departmental...mitigation activities and view reports to identify exceptions, monitor quality and ensure compliance. PNC Employees take pride in… more
- Robert Half Technology (Uniontown, OH)
- …skills for interacting with users and team members. * Prior experience in a call center or remote support environment is a plus. * Detail-oriented with ... any operational concerns. * Follow established protocols to maintain consistency and quality in service delivery. * Support team leads in managing workflows and… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk/ Call Center experience + Customer service experience + Hospitality and/or ... support the platforms and restaurants + Support departmental goals such as Quality , Customer Satisfaction and other key metrics. + Adhere to published work… more