- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center ... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more
- Comcast (Philadelphia, PA)
- …play a pivotal role in ensuring the smooth and efficient functioning of our call center environment. This position focuses on monitoring service levels, call ... fast-forward your career at Comcast. **Job Summary** As an Analyst 2 on Comcast's Real Time Operations team, you'll...Compiles and distributes and analyzes daily, weekly and monthly call center performance reports. + Prepares and… more
- AON (Alpharetta, GA)
- Aon Is Looking For A Quality Assurance (Sr. Analyst ) As part of an industry-leading team, you will help empower results for our clients by delivering innovative ... vendors and compliance to ensure a single standard for call scoring + Audit vendor quality assurance...and policies. #LI-AM4 2565812 Aon Is Looking For A Quality Assurance (Sr. Analyst ) As part of… more
- City of New York (New York, NY)
- …City and State agencies, including Mobile Crisis and Crisis Respite. Position Summary: The Quality Analyst will report to the Supervisor of Crisis Services on ... calls, texts, and chats to/from DOHMH's behavioral health contact center using standardized audit tools. - Analyze quality...to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist… more
- MD Anderson Cancer Center (Houston, TX)
- The Senior Building Operations Technology Analyst position is to define the building automation system scope and architecture based upon user needs to include the ... resource groups. Why Join MD Anderson? Be part of a *world-renowned cancer center * making an impact across Texas and beyond. Collaborate with *top-tier leaders and… more
- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- ** Quality Analyst ** **Category:** Testing/ Quality Assurance **Main location:** United States, Indiana, Indianapolis **Position ID:** J0825-0830 **Employment ... . **Position Description:** CGI is looking for a skilled Quality Analyst for data testing across insurance...of agency management system data structure. * Guidewire (Policy Center ) - familiarity with data schema, business rules, and… more
- Ford Motor Company (Allen Park, MI)
- …the world moves? If good is just never good enough for you, Ford ** Quality ** shares your passion for striving for perfection. We're responsible for driving the ... improvement efforts that enable Ford to deliver the highest quality products and services. Help us drive operational excellence...Sales and Service **In this position ** A Data Analyst plays a crucial role in transforming raw data… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois / Remote Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IT Pt Exprnce & ... multiple large-scale projects across functional departments. This role ensures high- quality outcomes through effective communication, collaboration, and technical expertise.… more
- Robert Half Technology (Princeton, NJ)
- …Strong auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance … more
- Memorial Sloan-Kettering Cancer Center (New York, NY)
- **About Us:** The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide ... our mission at MSK and around the globe. Exciting Opportunity at MSK: **Application Analyst II, Pharmacist - Epic Beacon** Step into a high-impact Epic Beacon role… more