- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Quality Control Indexing Analyst position is responsible for reviewing the quality of scanned patient medical records and loose ... record imaging system to ensure the highest level of quality possible. Other duties include indexing all medical record...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Teleperformance USA (Brownsville, TX)
- **Category :** ** Quality Assurance** **About TP** **TP is a global,...**Must be at least 18 years old** + **Previous call center experience with four (4) or ... degree or equivalent experience** + **6 plus months experience as an inbound call center customer service representative** + **6 plus months experience as… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as the system administrator… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …the Analyst will service inbound phone calls from customers and bankers in a call center environment to assist customers needing to file a dispute or check ... durations to meet the average handle time targets, measured through call center performance reports. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE,… more
- Tucson Electric Power (Tucson, AZ)
- **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6064** **About Us** UNS Energy Corporation ... 700,000 customers in Arizona. We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's… more
- Southern Company (Baxley, GA)
- ** Quality Control Inspector/ Analyst - Plant Hatch** **Job Summary** **This position is a certified Level II Quality Control inspector in all ... mechanical, electrical, civil inspections.** + **Knowledge of 10CFR50 Appendix-B, NQA-1 Quality Programs, Code of construction for nuclear power plants, ANSI and… more
- MyFlorida (Tampa, FL)
- …the online application process. If you need assistance applying for this position, please call the People First service center at ###. Responses to the ... OPS SENIOR BEHAVIORAL ANALYST - 67965601 Date: Nov 22, 2025 The...in collaboration with behavioral service providers to improve the quality and delivery of services to support improved outcomes… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... resources, and much more. Posted Job Title DOCM Data Analyst Job Profile Title Data Analyst C...Data Analysts will also be responsible for: Maintaining high quality data across multiple systems, both internal and external;… more
- Houston Methodist (Houston, TX)
- …ensures quality delivery of application availability. The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of ... At Houston Methodist, the Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position… more