- Animal Care Centers of NYC (New York, NY)
- …animal welfare operations preferred. + Contact center or call center supervision with quality assurance responsibilities experience preferred. + ... and maintain team morale in emotionally demanding work. + Monitor call quality and client interactions through live observation and recording review, providing… more
- Pine Acres Rehabilitation & Care Center (West Des Moines, IA)
- …and performing duties of Staff Nurse whenever necessary. + Will be in on call nursing rotation. Quality Assurance and Infection Preventionist Benefits: + ... Join the Pine Acres Team!! Quality Assurance and Infection Preventionist Job...duties of Staff Nurse whenever and wherever required and on- call for emergencies. + Oversees an Infection control and… more
- Good Samaritan (Sioux Falls, SD)
- … (CPHQ) or medical coding certification preferred, but not required. Quality improvement/ assurance personnel with nursing backgrounds can maintain their ... housing and services to seniors with a commitment to quality care and service in a Christian environment.** **Facility:**...an accommodation for help with your online application, please call ### or send an email to ###@sanfordhealth.org .… more
- Philadelphia Gas Works (Philadelphia, PA)
- …Natural Gas Delivery Company in the region. Become part of the PGW Team! **Supervisor, Quality Assurance ** The Quality Assurance Supervisor is expected ... to deliver on the essential work of the Quality Assurance unit by working in partnership...The QA Supervisor may be assigned to assist the Call Center operations with supervising. **Responsibilities** +… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …- Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience ... everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to...assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- AON (Alpharetta, GA)
- …compliance to ensure a single standard for call scoring + Audit vendor quality assurance activities and programs + Coordinate with learning team to identify ... interpersonal skills to assess and deliver feedback on contact center calls. + Passion for learning and coaching +...standard for call scoring + Audit vendor quality assurance activities and programs + Coordinate… more
- Prime Healthcare (Weslaco, TX)
- …Connect With Us! (https://careers-primehealthcare.icims.com/jobs/236064/ quality - assurance -coordinator rn/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) ... Overview QUALITY ASSURANCE RN COORDINATOR We are...of dedicated professionals committed to our core values of quality , compassion, and community! Knapp Medical Center ,… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …pertinent documents. + Report opportunities for improvement (MICAs/Mis-booked Appointments). + Research Call Center Agent quality via MHS-GENESIS. + ... Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to...onsite employment opportunity. Duties and Responsibilities: + Listen to Call Center Agent calls to determine patient… more
- State of Georgia (Fulton County, GA)
- Quality Assurance Trainer - Toll Operations...in sales or customer service positions are a plus. Call center background with strong customer service ... Job Alerts Job Description, Responsibilities, Standards, and Qualifications The Quality Assurance Trainer will report to the...trainer must demonstrate the ability and knowledge to perform call quality monitoring. 2. The trainer must… more
- UPMC (Pittsburgh, PA)
- UPMC Health Plan has an exciting opportunity for a Quality Assurance Coordinator in the Medicare Sales Support department. This is a full time position working ... and mitigating risks by reviewing interactions between our staff and customers through quality assurance and operational integrity assessments. It does this by… more