- Broadview FCU (Albany, NY)
- …issues and enhance overall organizational efficiency ie, training programs. + Monitor call quality and member interactions to ensure compliance with company ... standards and procedures. Participate in Quality Assurance calibration sessions. + Track staff...two (2) years of people supervisory experience in a call center is required, preferably within a… more
- Cedars-Sinai (Santa Monica, CA)
- **Job Description** The Lead Patient Service Representative/Lead Call Center Scheduler functions as an administrative team lead for the office. This position ... and authorizations for patients. + Provides assistance in administrative quality assurance measures and adheres to all...12629 **Working Title** : Lead Patient Service Rep / Call Center - Santa Monica Orthopedic &… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask...been awarded "Excellent" Accreditation by the National Committee for Quality Assurance for its HMO, Medicare Advantage… more
- Robert Half Office Team (San Diego, CA)
- …and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent ... customers + Meet or exceed daily performance metrics and quality assurance standards Requirements + High school...English (written and verbal) + Previous experience in a call center or customer service environment preferred… more
- Broadview FCU (Albany, NY)
- …+ Meet or exceed performance metrics and KPIs, including but not limited to, quality assurance , call handle time, member satisfaction, productivity, and ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- Mount Sinai Health System (New York, NY)
- …orders and other materials as required. + Demonstrates the ability to meet quality assurance requirements and other qualitative / quantitative key performance ... front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and… more
- Mount Sinai Health System (New York, NY)
- …Vision statements in order to meet or exceed our service level agreements. The Quality Assurance Division will continuously monitor and work to improve the ... three or more years' experience in a fast paced call center with excellence in customer service...- ISM, Icahn School of Medicine **Responsibilities** + Analyze quality assurance data and assist in preparing… more
- Center for Disability Services (Albany, NY)
- …Improvement is responsible for the oversight of management and implementation of agency quality assurance plans and programs. This position is responsible for ... least 2 years of relevant job-related experience is required, preferably with quality assurance and/or improvement/safety; and/or oversight or coordination of… more
- NANA Regional Corporation (San Juan, PR)
- …requirements. + Participate in interviewing candidates for detention officer positions. ** Quality Assurance :** + Enforces American Correctional Association (ACA) ... open posts with reserve or stand-by personnel and managing " call -offs" due to illness or other reasons. + Briefs...custody, care and treatment of detainees. + Conducts daily quality assurance inspections of their areas of… more
- Fairview Health Services (Hibbing, MN)
- …+ Ensuring operation of medical and administrative equipment by completing quality assurance requirements within scope **Required Qualifications** + ARRT ... Diagnostic Imaging Department in Hibbing, MN.** The Radiologic Technologist performs quality imaging procedures by applying ionizing radiation for an accurate… more