- The Cigna Group (Bloomfield, CT)
- …The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible ... them work with Cigna/Evernorth more effectively and ensure first call resolution. The types of calls an Advocate service...Health Services, a division of The Cigna Group, creates pharmacy , care and benefit solutions to improve health and… more
- Ochsner Health (Lafayette, LA)
- …patient drug therapy; provides drug information, patient education, and other clinical pharmacy services. To perform this job successfully, an individual must be ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …calls include but are not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts like ... 110 countries and regions. Overview: Primary responsibility of the Specialty Sales Representative (SSR) is to represent the Grifols plasma portfolio with identified… more
- Kelly Services (Lakeland, FL)
- …+ Pharmacy or medical experience is desired. + 6 months minimum of call center experience. + 6 months minimum of administrative duties + Familiar with ... life. **Why you should apply to be Patient Support Representative ** + **Pay Rate:** $15.50 + **Schedule:** Monday -...compliance with state and federal regulations. + Provide first call resolution where possible. + Demonstrate the ability to… more
- CVS Health (Providence, RI)
- …able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour ... and every day. **Position Summary** **As a Technical Support Representative , you will be working in a positive cultural...connection was interrupted. You may also come into the call center to work if you prefer… more
- TEKsystems (Tempe, AZ)
- …dedicated Customer Service Representative to join our team in a dynamic call center environment. The role involves handling inbound calls and follow-up ... + Handle inbound calls and follow-up communications in a call center environment. + Address inquiries regarding...You will have access to extensive industry training within pharmacy benefit management. There is potential for growth into… more
- The Cigna Group (Salt Lake City, UT)
- …genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and ... review to meet regulatory requirements + Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service + You… more
- BrightSpring Health Services (Arlington, TX)
- …Equivalent Work Experience* Required: 6 months in high volume inbound Call Center /Customer Service* Desired: Previous experience in Healthcare Skills/Knowledge* ... in-bound communications from customers and/or facility personnel. Documenting real-time call in CRM, following customer-centric questioning to gather pertinent… more
- Independent Health (Buffalo, NY)
- …manner. They will be accountable to meet all performance measures established in the call center to include efficiency and quality metrics as well as first ... questions, billing and payment questions, and EOB explanations. The Provider Relations Representative will focus on first call resolution and navigate various… more
- Molina Healthcare (Bowling Green, KY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing...as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required… more