- Wells Fargo (Irving, TX)
- …+ Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills ... and other documents, eSign paperwork, and any other digital opportunities, as needed + Receive direction from customer service supervisor and escalate non-routine… more
- Olympus Corporation of the Americas (Ponce, PR)
- …Assistance* + 12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated culture that supports ... Training Resources and Learning & Development Programs + Paid Educational Assistance *US Only ** Center Valley, PA and Westborough, MA **Are you ready to be a part of… more
- DOCTORS HEALTHCARE PLANS, INC. (Miami, FL)
- …software. + Prior experience working in medical setting + Prior experience working in a Call Center + Ability to complete mail merge + Must have experience ... faxes. + Respond to and resolve, on the first call , member service inquires and issues by identifying the...eligibility requirements. + Initiate proactive outreach to members as needed , which may involve welcoming new members to our… more
- Paylocity (Meridian, ID)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- St. Mary's Healthcare (Amsterdam, NY)
- …or Physician office setting working in a patient access position or call center environment required (or equivalent). Strong insurance knowledge specific ... Imaging staff, surgical scheduler, doctor's offices and other providers as needed . Communicates changes in the patient schedule, STATS, nurse requirements, add-ons… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient calls to the appropriate party. + ... multiple options. + Enrolls patients in PAPs using the needed permission and information, follows up to determine the...and/or family the status of PAP eligibility on an as- needed basis if coverage changes during treatment duration. +… more
- Envista Holdings Corporation (Quakertown, PA)
- …well as loaner products, following up with customers to get tracking if needed , support the Operations RMA team to resolve discrepancies on customer returns versus ... to de-escalate customer situations in order to obtain first call resolution (FCR). + Accurate use of systems and...Travel **Qualifications** Excellent written and verbal communication skills are needed as well as proficient in MS Word and… more
- Southern Company (Uniontown, AL)
- …key role in providing exceptional customer support through taking calls supporting the Call Center **Experience:** + Proven customer service experience + Cash ... to rotate between the Eutaw and Uniontown office when needed . Alabama Power provides safe, reliable, and affordable electricity...put the needs of those we serve at the center of everything we do and are the key… more
- Vagaro (Pleasanton, CA)
- …a typing speed of over 50 WPM + Minimum of two years' front-line, high-volume support/ call center experience + Ability to work within common support metric goals ... service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate...team + Draft support content and customer resources as needed + Become a subject matter expert on the… more
- Canon Business Process Services (Wichita, KS)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary +...duties from inserting, copying and photocopying to faxing as needed May possibly perform any of the following functions… more