- TEKsystems (Miami, FL)
- …policies and federal/state regulations. Skills FMLA, Workers Comp, Customer Support, Call Center , Human Resources Additional Skills & Qualifications Associate ... in HRIS systems (eg, SAP, Workday). Educate employees on self- service tools and HR processes. Document all interactions in...or related field. 1-2 years of experience in a call center or HR support role preferred.… more
- Paylocity (Rochester, NY)
- … service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- Molina Healthcare (Rochester, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- Surgery Care Affiliates (Birmingham, AL)
- …or before the date of service as applicable + The Insurance Verifier will call each patient as part of center compliance with CMS Conditions for Coverage ... make is rooted in seven core values: + Clinical quality + Integrity + Service excellence + Teamwork + Accountability + Continuous improvement + Inclusion Our values… more
- Providence (Brea, CA)
- …incoming telephone calls and customers with a smile and provides "excel" service . Asks appropriate questions to facilitate prompt response; directs and routes ... providers, patient financial services, attorneys, and subpoenas according to Medical Center policy and state regulations. Receives records requests from physician… more
- AdventHealth (Fletcher, NC)
- …to their provider for all their health & wellness needs. The AdventHealth Mission and Service Standards guide each call with the goal of personalized customer ... Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the...service to achieve First Call Resolution. The value you'll bring to the team:… more
- DXC Technology (Tinker AFB, OK)
- …Insurance or Financial Services industry experience or Product specific experience. + Prior Call Center experience is highly preferred. + A demonstrated ability ... the Annuities team at DXC! As a Sr. CSR, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems… more
- Vagaro (Pleasanton, CA)
- …a typing speed of over 50 WPM + Minimum of two years' front-line, high-volume support/ call center experience + Ability to work within common support metric goals ... LifeMart. + Beauty Perks: $30/month reimbursement for any Vagaro service , including health, beauty, or wellness treatments. + Food... level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate… more
- Defense Finance and Accounting Service (Indianapolis, IN)
- …for delivery of service , eg average wait times, abandoned calls, average call length. Recommends changes to the goals and directs initiatives to meet or improve ... may apply: Current, permanent DFAS employees in the competitive service and current DFAS VRA employees in the local...workflow efficiency within the environment of a customer care center . GS-08 Specialized Experience is defined as: interpret and… more
- Carle Health (Eureka, IL)
- …regarding financial resources and arrangements. Uses exquisite customer service skills when handling patient encounters/issues. Qualifications Certifications: , ... switchboard after regular business hours. Contacts providers and others who are on call when the need arises. Pages any medical, facility, weather, and security… more