- Leidos (Indianapolis, IN)
- …chatbots, live chat, VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first call ... The Leidos Civil team is seeking an accomplished **Contact Center Content Specialist ** to join our federal-agency...audits to ensure relevance, accuracy, and effectiveness + Analyze customer feedback and contact center data to… more
- Rush University Medical Center (Chicago, IL)
- …may vary depending on the circumstances of each case. **Summary:** The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs ... triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access ...care or related setting such as clinic, ambulatory care center , medical call center , or… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and ... email. The specialist is expected to be highly proficient in processing...and complex loan inquiries. + Meets expectations for all call center related statistics, including but not… more
- Middlesex Savings (Westborough, MA)
- …discussion will be held regarding transition to hybrid work** **Overview** The Contact Center Specialist I is a key role focused on providing exceptional ... through various communication channels, including phone and email. The specialist is expected to be highly proficient in processing...and complex loan inquiries. + Meets expectations for all call center related statistics, including but not… more
- Houston Methodist (Nassau Bay, TX)
- At Houston Methodist, the Patient Care Assistant (PCA) Specialist position is responsible for functioning as an expert and demonstrates highly competent knowledge ... clinical skills necessary for assisting with patient-care procedures. The PCA Specialist position performs basic patient care activities of daily living (ADL's)… more
- State of Georgia (Dekalb County, GA)
- Contact Center Specialist Georgia - Dekalb -...student affairs environment. 4. Experience working in an automated customer service call center . All ... entry-level position provides a full range of front line customer service support to students regarding the HOPE and...communicating information OR one year of experience in a call center . 2. Intermediate level proficiency in… more
- ASM Global (Detroit, MI)
- Position Title: Command Center Specialist Location: Onsite FLSA: Non-exempt Union: N/A Job Type: Full-time Shift: See complete shift details below* Job Summary: ... to all emergency and non-emergency situations in the building. The Command Center Specialist act in partnership with officers, supervision, and facility… more
- Penn Medicine (East Petersburg, PA)
- …our future each day. Are you living your life's work? Job Title: Contact Center Specialist I Entity: LGH Location: Penn Medicine Lancaster General Health ... Hours per week), Day Shift Summary: + The Contact Center Specialist provides complete and accurate scheduling,...safety (ie schedule an appointment, transfer to Triage Nurse, call 911) + Create and send telephone and triage… more
- Houston Methodist (Houston, TX)
- **PRN opportunity** **Location: Medical Center ** **Hours-Mon-Fri night shift 6pm-6am, weekends 6am-6pm** + **PRN position available to work the night shift and when ... experience** + **Ability to work in a patient facing environment** + **Exceptional customer service skills** + **Ability to work in a fast-paced department, doing… more
- University of Washington (Seattle, WA)
- **Job Description** **Multiple Sclerosis Center at UW Medical Center - Northwest** has an outstanding opportunity for a **Patient Services Specialist 2.** ... system of internal and external communications, including phone answering and call triaging + Scheduling provider and ancillary service appointments + Obtaining… more