- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- AssistRx (Phoenix, AZ)
- …of customer service representatives and generates reports. + Monitors individual, team, and call center results to identify and act on both positive and ... to healthcare providers and patients related to product. The Supervisor plans and implements operational service center ...Been involved in or managed special projects in a call center or similar environment Benefits +… more
- Insight Global (Creve Coeur, MO)
- …Work on-site in St. Louis, MO five days a week * Oversee daily call center operations, including scheduling, staffing, and workflow management using platforms ... goals for productivity, accuracy, efficiency, and customer satisfaction * Monitor call center trends (eg, call volume, staffing levels, customer… more
- Camping World (Greenville, NC)
- …or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership ... to detail and time management. . Familiarity with roadside assistance operations, call center software, CRM systems and office 365 applications . Experience in… more
- CVS Health (Harrisburg, PA)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Garden City, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
- Zurich NA (Albany, NY)
- …and the communities we serve. Zurich is seeking a motivated, results-oriented, and dynamic Claims Call Center Supervisor to join our virtual inbound call ... Claims Call Centre Supervisor 127302 Now is the...and 2 or more years of experience in the Call Center areaOR + Zurich Certified Insurance Apprentice… more
- Teleperformance USA (NJ)
- …**Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all aspects of ... other related duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and procedures are adhered… more