- Robert Half Office Team (Knoxville, TN)
- …in the medical industry, is seeking a proactive and hands-on Customer Service Call Center Supervisor for an onsite, permanent contract-to-permanent ... employment for high performers. Key Responsibilities: Supervise and manage a call center staff of up to 15 employees, overseeing day-to-day operations and… more
- MAPFRE Insurance (Webster, MA)
- …Major Market:** Worcester **Job Segment:** Law, Call Center Manager, Call Center Supervisor , Claims, Liability, Legal, Customer Service, Insurance ... Supervisor , Auto Physical Damage (Hybrid) Date: Dec 30,...and customers through calls and occasional visits. + Monitor call flow and compliance using Genesys system. + Collaborate… more
- TECO Energy (Tampa, FL)
- …**Nearest Major Market:** Tampa **Job Segment:** Call Center Manager, Call Center Supervisor , CRM, ERP, SAP, Customer Service, Technology ... Title: **Night Supervisor Centralized Dispatch** Company: **Peoples Gas System** State...related projects (ie work management, outage management, meter reading, call center , and billing and payments solutions).… more
- Bank OZK (Alpharetta, GA)
- …Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...+ Communicates an agent's progress regularly to the agent's supervisor . + Recommends, develops, and/or conducts additional agent training… more
- Providence (Hesperia, CA)
- **Description** Under the direction of the Supervisor , Call Center , the Call Center Rep supports the Call Center Team and internal ... may be available for this role, such as shift differentials, standby/on- call , overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers… more
- American Pest (Richmond, VA)
- …Manager at American Pest? For starters, you'll have a least 2 years of experience in call center leadership at the supervisor or manager level. You'll also ... Insurance, Critical Illness & Hospital Indemnity Plans If you're a seasoned call center leader looking for your next opportunity to help develop and lead… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- Beth Israel Lahey Health (Boston, MA)
- …aspects, supervises staff and facilitates the daily operation of the Gastroenterology call center with commitment to providing the highest quality of ... and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative processes for the… more
- Molina Healthcare (Tampa, FL)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
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