- Disabled Veteran Solutions (Erie, PA)
- …Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | [On-site/ ... We are seeking a detail-oriented and analytical Workforce Management Analyst to support our call center operations. This role is critical in ensuring optimal… more
- Sanofi Group (Morristown, NJ)
- …the performance of the program. + Operate as the subject matter expert for the patient call center support . + Work collaboratively across the PSS team and ... **Job Title:** Associate Director, Affordability COE PB - Call Center in Patient Support Services **Location** : Cambridge, MA Morristown, NJ **About the… more
- IQVIA (Durango, CO)
- **Bi-lingual Pharmacy Support Call Center Representative** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you… more
- NTT DATA North America (RI)
- …an overall sourcing strategy. **Details Below:** **POSITION : Member Services Representative (Tech Support - Call Center )** **LOCATION : Work From Home** **JOB ... member service role, though experience in virtual help desk support is a plus. + Assisting members who may...required. * 1 year experience working in a virtual call center . * Experience taking a high… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Administrative Support ( Call Center ) - Staten Island Multispecialty - Full Time - Days - In Person - ONSITE** Performs secretarial and ... general office support involving word processing, typing, telephone reception, mail distribution...Typically services are provided for an assigned department, care center or nursing unit. **Qualifications** **Education Requirements** ? HS/GED… more
- Conduent (Helena, MT)
- …a culture where individuality is noticed and valued every day. ** Call Center Customer Service Representative - Member Support ** **Pay $16.50/hr -** **8-5 ... **This is a great opportunity to learn Medicaid** **member support and the medical eligibility and claims process!** **Summary:**...system, responds to Montana Medicaid member inquiries in a call center environment using standard scripts and… more
- Bank OZK (Little Rock, AR)
- …to and oversight of the call center assistant manager(s) and call center support staff. Oversees day-to-day operations within a specific Customer ... Job Purpose & Scope The Call Center Manager is responsible for...procedures, and that objectives are met. + Provides ongoing support , coaching, and feedback to agents to improve performance,… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …for new employee training and development within items pertaining to customer service and call center support . **Job Summary:** Provide support to ... support with escalated customer service issues. **Responsibilities** **Job Duties:** + Call Center phone coverage for incoming calls and directing incoming… more
- TekSynap (Silver Spring, MD)
- …to the Help Desk by creating, updating, and managing requests. + Meet First Call Resolution ("FCR") goals; suggest improvement to increase the FCR rate. + Provide ... with system information, changes, and updates to increase first call resolutions and Client service satisfaction. + Document and...Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users… more
- TEKsystems (North Richland Hills, TX)
- …requests from members and other individuals within a 24/7 high volume, structured contact center operation. What You'll Do: + Be the first point of contact for ... members, answering questions and handling requests in a fast-paced, 24/7 contact center . + Share helpful information about products and services with confidence and… more