- Robert Half Office Team (Baltimore, MD)
- …with team members to address complex customer concerns. * Operate Avaya CMS and other call center tools to manage call flows effectively. * Maintain accurate ... customers via inbound calls and leveraging various tools and systems to ensure a seamless service experience. Responsibilities: *...of 1 year experience in a customer service or call center role. * Proficiency in using… more
- Aspirus Ironwood Hospital (Duluth, MN)
- …and is able to properly follow through; corrects patient menus accurately; maintains Call Center . MINIMUM QUALIFICATIONS + Education: Less than high school + ... Other Weekend FTE: FULL TIME, 1.00 FTE Off Premise On- Call : No JOB SUMMARY The Room Service Attendant enhances...imaging technology, and a nationally recognized heart and vascular center . As part of the broader Aspirus system… more
- UPMC (New Castle, PA)
- …. + Three to six months of experience in a service environment including call center , customer service center , or product distribution/fulfillment center ... Processor to work varying day shifts, with no on call or travel required. This position would require rotating...and correct specimen. Properly request in the Laboratory Information System laboratory information system if needed. Prepare,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …new employees and resolves human resource related issues. + Collaborates closely with call center manager to ensure continuous open communication about clinical ... of clinical access operations. + Analyzes and plans organizational systems and processes and makes recommendations for improvements in...operations that affect the call center operations. + Communicates and coordinates… more
- University of Miami (Plantation, FL)
- …a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and ... range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand...the area. + Proficient knowledge of ADT module. + On- call and rotating schedule for evenings, weekends, and holidays.… more
- Robert Half Office Team (Falcon Heights, MN)
- …Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, ... resolve issues in a timely manner. * Utilize computer systems to document customer interactions and update records. *...areas for improvement. Requirements * Proven experience in a call center or customer service role. *… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …the Analyst will service inbound phone calls from customers and bankers in a call center environment to assist customers needing to file a dispute or ... durations to meet the average handle time targets, measured through call center performance reports. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE,… more
- University of Utah (Salt Lake City, UT)
- …am - 5:00 pm; and 8:45 am - 5:15 pm. Schedule will be determined based on call center needs. **VP Area** U of U Health - Academics **Department** 00848 - ... opportunities, including a defined career ladder. This position is primarily housed in a call center , separate from clinic locations. Primary job location is 200… more
- University of Michigan (Ann Arbor, MI)
- …OSH. + Initiate and track critical team activations per protocol. + Provide complex call center function by screening, routing, and/or responding to all inbound ... including Adult Emergency Services and the Emergency Critical Care Center . **Mission Statement** Michigan Medicine improves the health of...continuity of care for ED patients. + Monitor nurse call system responding to patient requests for… more
- GEHA (Lee's Summit, MO)
- …managed environment which may include virtualization, Citrix, Microsoft, telecommunications, call center environments, voice services and gateways, knowledge ... scalable, and resilient network operations. **SKILLS** + Configure and maintain **Cisco DNA Center / Catalyst Center ** for automation and assurance. + Configure… more