• Associate Director, Affordability COE PB…

    Sanofi Group (Morristown, NJ)
    …affordability education to both patients and call center agents; copay call center vendor relationships and work closely with internal and external ... to support patient needs. + Provide direction and guidance to vendor (s) on call center structure and day-to-dayprogram operations. + Analyze program… more
    Sanofi Group (07/22/25)
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  • Customer Experience Manager

    Shell (Houston, TX)
    …to both physical and digital assets + Manage an internal team and an external call center vendor to ensure a premium customer support experience, responsible ... access their customer journey. These product interactions are supported by a call center and an invisible back-end infrastructure that allow for an outstanding… more
    Shell (08/27/25)
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  • Vendor Management Manager

    M&T Bank (Williamsville, NY)
    Center ** **Schedule** **: Monday-Friday 8AM-5PM (flexible)** ** ** **_*Experience managing vendor relationships for a call center strongly preferred_** ... **Overview:** Manages and participates in the completion of vendor risk assessments and due diligence and ongoing monitoring...or service offered. + Manage the completion of third-party call monitoring to ensure adherence to rules and regulations… more
    M&T Bank (08/16/25)
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  • Puerto Rico Call Center Rep Work…

    Humana (San Juan, PR)
    …a part of our caring community and help us put health first** The Call Center Representative 2 represents the company by addressing incoming telephone, digital, ... or written inquiries. The Call Center Representative 2 performs varied activities...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
    Humana (08/08/25)
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  • Global Network & Call Center

    Astellas Pharma (Northbrook, IL)
    **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the...to deliver secure, integrated, and future-ready capabilities. + Lead vendor and service provider relationships to deliver on SLA,… more
    Astellas Pharma (06/19/25)
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  • Call Center Triage Nurse (NE)

    AccentCare, Inc. (Houston, TX)
    …Company store credit for your first AccentCare-branded scrubs for patient-facing employees Call Center Triage Registered Nurse - RN Responsibilities: Coordinate ... on- call hours. Provides support and guidance to Call Center Team members, and assists National...when appropriate, which may include contacting Pharmacy or other vendor or provider. Provide education and support to team… more
    AccentCare, Inc. (07/25/25)
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  • Vendor Operations Support Rep (Hybrid)

    MAPFRE Insurance (Webster, MA)
    …to be an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Call Center , Operations Manager, ... Vendor Operations Support Rep (Hybrid) Date: Aug 15,...Location: Webster, MA, US Company: MAPFRE **Job Summary:** The Vendor Operations Support Representative serves as the primary subject… more
    MAPFRE Insurance (07/21/25)
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  • Manager, Call Center Operations…

    Centene Corporation (Topeka, KS)
    …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
    Centene Corporation (07/18/25)
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  • Call Center Specialist

    Robert Half Office Team (Brentwood, TN)
    Description As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not ... currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to… more
    Robert Half Office Team (08/26/25)
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  • Bilingual Call Center Registered…

    AssistRx (Phoenix, AZ)
    The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. The role will also ... and the self-injection technique for the product. The Bilingual Call Center Registered Nurse will follow all...accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property… more
    AssistRx (07/22/25)
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