- Teleperformance USA (Mcallen, TX)
- …**Qualifications** + **90 days in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must ... **Category :** ** Workforce Management** **About TP** **TP is a global,...with client and all their vendors in a virtual call center environment** + **Thrive as a… more
- Teleperformance USA (North Lauderdale, FL)
- …program planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... **Category :** ** Workforce Management** **About TP** **TP is a global,...other members of management** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- J&J Family of Companies (Pittsburgh, PA)
- …+ High school diploma or equivalent + Minimum of 2-4 years' experience in call center workforce management, operations or similar discipline with experience ... NC; Orlando, FL; or Phoenix, AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality… more
- Robert Half Finance & Accounting (Baltimore, MD)
- …and experience managing budgets at a department or organizational level. + Knowledge of call center technologies, workforce management, and CRM platforms. + ... Description Rapidly growing organization seeking a dynamic and experienced Executive Call Center Leader to join their team in Baltimore. This is a unique… more
- Disabled Veteran Solutions (Erie, PA)
- 2323 W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time ... analytical Workforce Management Analyst to support our call center operations. This role is critical...experience in workforce management, preferably in a call center environment. + Proficiency in WFM… more
- Robert Half Finance & Accounting (Wethersfield, CT)
- …CT is seeking a Workforce Operations Manager to support their in-house call center through smart analytics, forecasting, and trend analysis. About the Role: ... Forecast weekly and monthly staffing needs ✅ Collaborate closely with operations and call center leadership ✅ Use workforce management tools and systems to… more
- Deluxe (Fort Worth, TX)
- …by managing intra-day activities and resources. Job Functions Responsible for managing Call Center resources by utilizing Workforce Management applications ... The Workforce Management Coordinator is responsible for scheduling and...responsible for scheduling and effectively utilizing Deluxe Merchant Services' call center Human Capital to maximize efficiency.… more
- Teleperformance USA (Warren, MI)
- …other online data repository systems for specific data, experience in real time monitoring and workforce call center tools** + **Needs to be an assertive ... **Category :** ** Workforce Management** **About TP** **TP is a global,...+ **Manage daily** **reporting,** **distribution** **and data entry of call center metrics** + **Monitor** ** call… more
- Mass Markets (MO)
- …center operations, processes, and best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal ... for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards are met,… more
- Prime Therapeutics (Phoenix, AZ)
- …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... It fuels our passion and drives every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The Senior Workforce … more