- Motion Recruitment Partners (West Des Moines, IA)
- Workforce Management Analyst / Call Center WEST DES MOINES, Iowa **Hybrid** Contract $46.53/hr - $52.43/hr Outstanding long-term contract opportunity! A ... well-known Financial Services Company is looking for a Workforce Management Analyst / Call Center in West Des Moines, IA (Hybrid). Work with the brightest… more
- Antech Diagnostics (Loveland, CO)
- …as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech ... to empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting,… more
- Insight Global (Stamford, CT)
- …findings Experience using PowerPoint Bachelors Degree Telecommunication Experience Previous experience within a call center Call listening experience ... Job Description Insight Global is hiring for a Call Quality Analyst to sit 4 days a week onsite for a large, telecommunication company. This person would be… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …is a Business Analyst - Workforce ?** The Business Analyst - Workforce is responsible for analyzing Contact Center workforce data, identifying ... strategies with business goals. **What does a Business Analyst - Workforce do?** + Collects, analyzes, and...+ Valid driver's license **Preferred:** + Experience in contact center or service operations. + Experience with workforce… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders, workforce … more
- Teleperformance USA (North Lauderdale, FL)
- …other online data repository systems for specific data, experience in real time monitoring and workforce call center tools** + **Other duties will be added ... online data repository systems for specific data, experience in real time monitoring and workforce call center tools ** + **Must be flexible with ability to… more
- Huntington Ingalls Industries (Sumter, SC)
- …https://vimeo.com/732533072 Job Description HII Mission Technologies is looking for a Command Operations Center (COC) Operations Analyst to join our team at Shaw ... that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts;… more
- Ford Motor Company (Allen Park, MI)
- …Development, Purchasing, Marketing, Sales and Service **In this position ** A Data Analyst plays a crucial role in transforming raw data into actionable insights to ... results thoroughly. + Ability to interface with Plant Hourly (Unionized workforce ), Salaried Personnel, Plant Management, Staff Operations, and the Engineering… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as the system administrator… more