- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as the system administrator… more
- Kelly Services (Franklin, TN)
- …of directly related professional experience. + Preferred; one to two years in a call center role or contractors, which includes training, assigning work, and ... a proactive and professional Senior Planner for Vehicle Connected Services Contact Center Operations. This role is critical in monitoring and managing vendor… more
- Tucson Electric Power (Tucson, AZ)
- **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6064** **About Us** UNS Energy Corporation ... employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) . **Job Description - HCM Systems Analyst I, II, Sr, or Lead** Check us out. We… more
- UnityPoint Health (West Des Moines, IA)
- …of Interest: Information Systems & Technical Support + FTE/Hours per pay period: 1.0 + Department: Call Center + Shift: 40 hours per week, 8-5p + Job ID: 176457 ... Overview Workforce Optimization Analyst Monday-Friday 8:00AM-5:00PM Full Time...reports and provides recommendations to leadership to improve overall call center performance, strategies and objectives. Identifies… more
- Teleperformance USA (Warren, MI)
- …**Qualifications** + **90 days** **in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience** **a must** + ... **Category :** ** Workforce Management** **About TP** **TP is a global,...with client and all their vendors in a virtual call center environment** + **Thrive as a… more
- Teleperformance USA (North Lauderdale, FL)
- …**Qualifications** + **90 days in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must ... **Category :** ** Workforce Management** **About TP** **TP is a global,...with client and all their vendors in a virtual call center environment** + **Thrive as a… more
- CalSTRS (Sacramento, CA)
- Job Posting: Scheduling & Estimates Analyst State Teachers' Retirement System JC-504072 - Scheduling & Estimates Analyst ANALYST I $3,861.00 - $6,276.00 per ... is seeking a motivated individual to work as an Analyst I on the Scheduling and Estimates Team. The...centers, a bicycle rental library and a child care center with a covered playground. Team members enjoy walks… more
- DoorDash (Tempe, AZ)
- …staffing, contact and service level drivers, and historical data. + Assist with call center tool provisioning and near-term offline planning. We're excited about ... Analyst will become a subject matter expert on workforce planning and intraday operation fundamentals, including: real-time queue...+ You have demonstrated knowledge and understanding of key call center performance metrics such as service… more
- Clark County, NV (Las Vegas, NV)
- SENIOR ENTERPRISE SYSTEMS ANALYST Print (https://www.governmentjobs.com/careers/clarkcounty/jobs/newprint/4931637) Apply SENIOR ENTERPRISE SYSTEMS ANALYST ... (ERP) is seeking qualified candidates to apply for the Senior Enterprise Systems Analyst position. We are looking for skilled professionals with work experience in… more
- City of Long Beach (Long Beach, CA)
- PROGRAM ANALYST (COMMUNITY PROGRAM SPECIALIST III) Print (https://www.governmentjobs.com/careers/longbeach/jobs/newprint/5184082) Apply PROGRAM ANALYST ... in the Collective Impact Bureau. Reporting to an Administrative Analyst III, the Program Analyst will provide...position is located at the Ron Arias Health Equity Center (RAHEC) 6335 Myrtle Ave., Long Beach, CA 90805… more