- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals… more
- Sanofi Group (Morristown, NJ)
- …This role will oversee the management of affordability education to both patients and call center agents; copay call center vendor relationships and ... **Job Title:** Associate Director, Affordability COE PB - Call Center in Patient Support Services...and champion continuous improvement. + Develop and maintain knowledge management tools, Work Instructions, SOPs, Call Guide,… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- VCA Animal Hospitals (Los Angeles, CA)
- …team members for success and make them feel supported. Related, work closely with Workforce Management on developing call scripts and other resources for ... that make work enjoyable. Our new Client Communications Team ( call center ) aims to provide relief to...practices. Should have a strong success background in coaching management . They should have at least a basic familiarity… more
- Mass Markets (Mesilla, NM)
- …experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... and performance management + Monitor and improve call center metrics, productivity, and service quality...culture of accountability, continuous improvement, and excellence + Oversee workforce management and set clear performance goals… more
- Mass Markets (Las Cruces, NM)
- …position are highly motivated, energetic, and dedicated. Required + Minimum 5 years of call center management experience. + Associate's degree or equivalent ... of accountability, continuous improvement, and high performance. + Oversee workforce management , including scheduling and performance goal...service targets. + Deep understanding of call center tools, KPIs, and SLA management . +… more
- Mass Markets (Wichita, KS)
- …ideal for individuals with prior experience in customer service leadership, supervision, or call center management . You'll be responsible for the ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- ABM Industries (Chicago, IL)
- **Overview** **We are seeking a motivated and experienced Call Center Operator to join our dynamic customer service team. As a Call Center Operator, you ... to our customers. The ideal candidate will have a strong background in call center operations, excellent communication skills, and a commitment to achieving… more
- New York State Civil Service (Menands, NY)
- NY HELP Yes Agency Children & Family Services, Office of Title Call Center Representative 2 (NY HELPS) Occupational Category Administrative or General ... Management Salary Grade 14 Bargaining Unit ASU - Administrative...Telecommuting allowed? Yes County Albany Street Address Human Services Call Center 80 Broadway City Menands State… more
- Kaleida Health (Buffalo, NY)
- …equity and inclusion where diversity is valued and celebrated!_ **Position** Director of Call Center **Location** US:NY:Buffalo | Management | Full-Time ... **Director of Call Center ** **Location:** **Larkin Bldg @...expanding access and after-hours care, and creating a scalable workforce model. It also serves as a key driver… more