- Albany Medical Center (Albany, NY)
- …suitable organs and tissues for transplantation. These duties include identification and management of the organ donor; placement of the organs; operating room ... Job Functions (95%): + Must participate in a rotating call schedule and carry a smart phone. Call...Constantly seeks methods to improve the donation referral and management process. + Works with hospital staff to coordinate… more
- GE Appliances, a Haier company (Louisville, KY)
- …rate, average handle time (AHT), first contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology ... tech-focused organization spanning AI bot development, digital automation, and remote workforce enablement-directly managing an IT leader, their team, and multiple… more
- MyFlorida (Tallahassee, FL)
- …within FLHSMV Customer Service Center , which is a very high-volume call center . Duties include: supervision of daily office operations, coordinating staff ... related to motor vehicle insurance/financial responsibility? * Experience working in a call center environment? * Experience working with the Expert Computer… more
- East Boston Neighborhood Health Center (MA)
- …of the Health Center , as defined by the Executive and Senior Management team, into the operational oversight of all departments. Be the Provider of Choice ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...engagements and media events featuring BH Oversees the safe management of the BH on call service… more
- St. Luke's University Health Network (Allentown, PA)
- …This role oversees specialty-specific PODs, Connect to Care (after-hours), Medication Management , Quality Assurance, Workforce Management , and Training. ... Medication Management , and support functions (Quality Assurance, Workforce Management , Training). + Establish and maintain...EXPERIENCE: + 10+ years in healthcare; 5+ years in call center leadership preferred. + Minimum of… more
- Providence (Redmond, WA)
- …or more years of experience in a Network Operations Center or Incident Command Center + Proven expertise in major incident management or command center ... Washington. + This role requires flexibility to participate in a rotational on- call schedule to maintain system availability and troubleshoot critical issues outside… more
- City of New York (New York, NY)
- …Access /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , ... for the organization, direction and supervision of the Case Management , Case Establishment, and the Case Support units which...includes, but is not limited to, the Family Services Call Center , Veterans Job Center ,… more
- Newegg Inc. (Diamond Bar, CA)
- …and reporting consistency. Process Improvement & Cross-Functional Collaboration + Partner with Workforce Management , IT, Product Management , and Business ... and KPI/SLA tracking within large or multi-site operations. + Background in workforce management (forecasting, scheduling, adherence) and collaboration with WFM… more
- DriveTime (Tempe, AZ)
- …to Haves.** + Experience with Genesys or other contact center platforms. + Workforce management or call center analytics experience. + Financial ... environment that's always evolving. **The Specifics:** + 1+ years in forecasting, analytics, workforce management , or related analytical roles + SQL or Snowflake… more
- Oracle (San Jose, CA)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician working on a...on servers, networking devices, and IT equipment. + Inventory management experience. Ordering, receiving, and shipping server parts. +… more