- Teleperformance USA (North Lauderdale, FL)
- …program planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... **Category :** ** Workforce Management** **About TP** **TP is a global,...other members of management** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- Disabled Veteran Solutions (Erie, PA)
- 2323 W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time ... days Hybrid] Department: Operations / Customer Experience Reports To: Workforce Management Manager / Director About the...analytical Workforce Management Analyst to support our call center operations. This role is critical… more
- Mass Markets (Wichita, KS)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- VCA Animal Hospitals (Los Angeles, CA)
- …our clients (pet owners). The Operations Manager will bring specialized knowledge of managing call center teams to bring our call center experience - ... VCA clients. Specifically, the Operations Manager will manager our team of call center...and make them feel supported. Related, work closely with Workforce Management on developing call scripts and… more
- J&J Family of Companies (Titusville, NJ)
- …States of America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager , Call Center Operations, located in Titusville, New Jersey.** ... candidates from any location to apply. **Purpose** : The Manager , Call Center Operations is...equal employment opportunity and the value of a diverse workforce . + Leadership & Ethics: Model ethical, Credo-based leadership… more
- Insight Global (Des Plaines, IL)
- …calls are made ( call agent perspective to the flow through Call manager ) E911 Voice Gateway experience Contact Center VoIP experience ( call in for ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...5+ years VOIP Engineer experience Experience in Voice, Cisco Call Manager (configure, install, troubleshoot etc.) version… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients.… more
- Insight Global (Cascade, MI)
- Job Description A company in the Grand Rapids area is looking for a Call Center Manager to join their team. This company is a first-of-its kind financial ... bridge the gap between the high cost of healthcare and their financial wellbeing. The Call Center Manager will lead our Patient Services Representatives in… more
- Centene Corporation (Topeka, KS)
- …+ Build effective workforce through identification of key characteristics for call center roles; actively engage in recruiting activities, and active ... maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days… more