- Microsoft Corporation (Phoenix, AZ)
- …guide other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, ... alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. + Proactively seek new knowledge and adapts to new trends, technical solutions, and patterns that will improve the… more
- Microsoft Corporation (Redmond, WA)
- …Responsible Individual (DRI), mentoring engineers across products/solutions, working on- call to monitor system/product/service for degradation, downtime, ... or interruptions. + You will proactively seek new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in… more
- Microsoft Corporation (Redmond, WA)
- …guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, ... alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. + Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the… more
- Microsoft Corporation (Redmond, WA)
- …provides estimation. + Acts as a Designated Responsible Individual (DRI) working on- call to monitor system/product feature/service for degradation, downtime, or ... interruptions and gains approval to restore system/product/service for simple problems. + Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency,… more
- Microsoft Corporation (Redmond, WA)
- …Responsible Individual (DRI), mentoring engineers across products/solutions, working on- call to monitor system/product/service for degradation, downtime, ... or interruptions. + Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring… more
- Microsoft Corporation (Redmond, WA)
- …and guides other engineers by developing and following the playbook, working on call to monitor services for degradation, downtime, or interruptions, alerting ... stakeholders about status and initiates actions to restore service for simple and complex problems when appropriate.Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability,… more
- Microsoft Corporation (Redmond, WA)
- …guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, ... alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. + Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the… more
- New York State Civil Service (Latham, NY)
- …to end users through our phone and email system within the OAG's internal IT Call Center.* Monitor , document, and update incidents as needed within the Service ... Now ticket tracking system.* Review and refer unresolved issues to the appropriate 2nd level groups for resolution.* Follow up with IT groups on aged tickets to ensure they are being properly followed up on with the customer.* Provide a proficient working… more
- Microsoft Corporation (Redmond, WA)
- …provides estimation. + Acts as a Designated Responsible Individual (DRI) working on- call to monitor system/product feature/service for degradation, downtime, or ... interruptions and gains approval to restore system/product/service for simple problems. + Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency,… more
- Microsoft Corporation (Mountain View, CA)
- …Responsible Individual (DRI), mentoring engineers across products/solutions, working on- call to monitor system/product/service for degradation, downtime, ... or interruptions. + Proactively seeking new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in… more