- Broadview FCU (Albany, NY)
- …+ Utilize data to inform decisions and drive continuous improvement. + Utilize call monitoring , loan quality reviews, and reporting tools to analyze trends, ... lead to enhanced member experience and organizational efficiencies. + Monitoring application decisions and approved-to-funded rates for individual lending… more
- Stellar Innovations (Columbus, OH)
- …providing support for DLA Information Operations by performing active and passive call monitoring , utilizing TMS, CMS, CMM for conference control and ... is to monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls. + Works under general supervision,… more
- Scotiabank (Houston, TX)
- …closely with trading team to ensure daily marking of positions and requisite margin call monitoring . + Attends due diligence meetings. + Reviews daily collateral ... the closing of new and existing transactions, daily draw requests, tracking and monitoring of collateral, and providing them with updates or changes to the terms… more
- Trinity Health (Muskegon, MI)
- …Manages regular ongoing performance feedback cycle based on error reporting, call monitoring , and observation; performs associate evaluations; reviews and ... of computer operations and electronic interfaces is required. Experience with call center technology is highly desirable. Maintains current knowledge of patient… more
- Staples (Lincolnshire, IL)
- …to track progress against KPIs and sales objectives. SFDC compliance and Jabber call monitoring . + Foster a culture of accountability and continuous improvement ... by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call ### for more information. more
- United Site Services (Meridian, ID)
- …Account Executives on consultative selling and relationship management. + Conduct regular call monitoring , performance audits, and coaching sessions. **Process & ... 5 years of sales experience. 3 years of supervisory experience in call center/inside sales field and/or training or equivalent combination of education and… more
- Brightstar Lottery (Indianapolis, IN)
- …organization. + Maintain department benchmarks for inbound calls, shortage resolution, and call monitoring scores. + Ensure inventory compliance at retail ... locations, aligned with assigned call cycles. + Collaborate with Sales Representatives to maintain optimal inventory levels at retail. + Balance core… more
- PennyMac (Tampa, FL)
- …Environment with proven strong customer service skills + Ability to work with call monitoring tools/software + Demonstrated success with pipeline management + ... Financial Services and mortgage industry experience required + Strong understanding of applicable Federal, State and Local mortgage regulations + Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Why You Should Join As one of the top… more
- NorthWestern Energy (Butte, MT)
- …Complete required trainings and monthly meetings + Dispatcher calls will be subject to call monitoring with a priority goal of achieving customer satisfaction + ... processes + Perform required shift work to include days, weekends, nights, holidays and call outs + Rotating 12 hour shifts that start at 6:00AM and 6:00 PM… more
- City of New York (New York, NY)
- …and operations management. - Oversee day-to-day ticket activities, including change management, call monitoring , action planning, and reporting. - Handle issue ... effectively with colleagues. - Willingness to work during off-hours and participate in on- call rotations. - A+ and MCDT certifications. - Proficiency in working with… more