- AECOM (Indianapolis, IN)
- …a Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... responding agencies using 10 codes, incident identification and response call -out, customer service representative, and implementing required traffic control and… more
- AECOM (Indianapolis, IN)
- …a Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... responding agencies using 10 codes, incident identification and response call -out, customer service representative, and implementing required traffic control and… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Responsible for weekly scheduling and payroll. + Responsible for oversight of the weekly call monitoring program, ensuring each agent is shopped twice weekly and ... **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for...talk time, make busy time, LuxSell attempt rate, and call monitoring scores. + Functions as the… more
- Rapid Response (Henderson, NV)
- …lives and protecting property. The Operations Manager will be accountable for monitoring real-time call data, service levels, and staffing changes. The ... Assistant Call Center Manager Department: Customer Service...an -at will- employment relationship. ABOUT US Rapid Response Monitoring is a national leader in the monitoring… more
- Bank OZK (Little Rock, AR)
- …service skills, and adherence to policies and procedures through reoccurring side-by-side call monitoring . + Leads monthly touch base meetings with agents ... Job Purpose & Scope The Call Center Manager is responsible for...specific Customer Care Center location and is responsible for monitoring Key Performance Indicators (KPIs), implementing process improvements, and… more
- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations Manager . As the ... Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective...data for regular performance reports. + Manage and improve call center performance through performance monitoring , problem… more
- Transdev (El Monte, CA)
- Call Center Manager NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements ... will be considered. Transdev is hiring for a Call Center Manager in Los Angeles, CA....data for regular performance reports. + Manage and improve call center performance through performance monitoring , problem… more
- Mass Markets (Wichita, KS)
- …on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position...to meet performance, efficiency, and quality assurance targets + Monitoring of individual and team results to identify and… more
- Transdev (Oakland, CA)
- Call Center Manager At Transdev, we have built a strong culture of safety, professionalism, and commitment to Diversity, Equity, and Inclusion (DEI). We expect ... standards of conduct while fostering an inclusive and collaborative work environment. The Call Center Manager is responsible for leading a team of Paratransit… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is responsible for ... leading and overseeing all program components Call Center environment and distributing work and managing and supervising all resources serving the requirement. The… more