- AECOM (Atlanta, GA)
- …world. Join us. **Job Description** **AECOM** is actively seeking an experienced Traffic Monitoring Call Center Supervisor for employment in Atlanta, GA. ... +2 or more years prior experience as a Traffic Monitoring Operator or other related experience + Must pass...co-workers (internal customers) and Customers Willingness to be on call 24/7 and respond to after-hours call … more
- WellSense (Boston, MA)
- …calls, ensuring timely and appropriate call assignment, monitoring , call resolution, and reporting. The Supervisor also oversees care coordination ... Supervisor of BH Clinical Support WellSense Health Plan...case assignment, caseload supervision, referral management, and post-discharge follow-up call processes. This position collaborates closely with leaders and… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor ** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on performance!** ... Supervisor provides leadership and coordinates activities of the call center department. To best serve its clients and...Senior Management and clients. + On an ongoing basis, monitoring the phone system and Team queues to ensure… more
- Mass Markets (Mesilla, NM)
- …_ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from start to ... as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients.… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a ... your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is highly preferred. To be considered for… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14476/ call -center- supervisor /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) ... training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support to Account Representatives and… more
- Stanford Health Care (Menlo Park, CA)
- …emphasizing empathy, professionalism, and responsiveness.* Implement quality assurance programs, including call monitoring , to ensure adherence to best practices ... behind-the-scenes operational excellence. This is a role where every call matters, and your leadership directly impacts patient experience,...emergency response activation or a routine day of high call volumes. If you're looking to lead a team… more
- Allied Universal (Richardson, TX)
- …We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel ... a Assistant MaRC Manager. The Assistant Manager at our Monitoring and Response Center (MaRC) will monitor the assigned...four (4) years of law enforcement, security, military, or call center experience + Prior supervisory experience + Ability… more
- Bozeman Health (Bozeman, MT)
- The PRN House Supervisor position will help in filling vacancies due to vacations, open needs, and a weekend rotation with some holidays. Position Summary: The House ... Supervisor provides leadership, coordination and integration of healthcare services,...organ donation protocols + Round on all nursing units monitoring activities: + Assure adequate staffing with knowledge of… more
- Mass Markets (Macdill AFB, FL)
- …as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee ... RESPONSIBILITIES Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring… more