- TEKsystems (Raleigh, NC)
- …and communicating program expertise in areas such as training, call quality and quality monitoring , reports, workflow management, and program-specific ... procedures, and software systems if needed. * Responsible for monitoring new agent's performance. * Serve as an ongoing...other groups to identify training needs to ensure consistent call quality expectations are met. * Support… more
- AECOM (Bradenton, FL)
- …**AECOM** is seeking Freeway Operators who are responsible for the principal monitoring of the freeway management systems (FMS) and must possess strong familiarity ... 2nd shift opportunities. Among other tasks, Freeways Operators' responsibilities include: + Monitoring the status of freeway using CCTV, Road Ranger Service Patrols,… more
- Bank OZK (Little Rock, AR)
- …(QA) Manager is responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our ... align team objectives, address concerns, and share insights on call center performance and quality trends. +...card systems and imaging systems. + Comprehensive knowledge of quality monitoring tools, systems and technologies. +… more
- AssistRx (Orlando, FL)
- …is responsible for leading the daily tasks associated with the company's Patient Solutions call monitoring , scoring, and reporting as well as system data entry ... associates understand how the program enhancement will impact the quality review/score. + Monitoring program AE's and...+ Previous call center experience participating in quality call and system audit performance reviews… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the … more
- Beacon Mobility (Houston, TX)
- …* Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist with ... new procedures, and update existing procedures when changes occur. * Conduct agent monitoring activities, while providing live in the moment coaching for quality … more
- Avera (Sioux Falls, SD)
- …you matter.** **A Brief Overview** Monitors patient activity by continuous utilizing the monitoring system in the area of practice. The Monitoring Technician is ... to the monitors and maintaining the medical record. The Monitoring Technician collaborates with the Nursing Units by communicating...an accommodation for help with your online application, please call ### or send an email to_ _###@avera.org_ _._… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Edge Operations Monitoring Specialist** **Category:** Project Management **Main location:** United States, Virginia, Arlington **Position ID:** J0925-2104 ... Description:** CGI Federal has an exciting opportunity for an Edge Operations Monitoring Specialist within our Intel sector advancing the national security mission… more
- City of New York (New York, NY)
- …to completion recommendations that improve the City's response posture. The Monitoring and Evaluation Specialist will be responsible for conducting after-action ... real-world activations and for supporting the implementation of an agency-wide monitoring and evaluation strategy to continuously improve operations. The … more
- ManpowerGroup (Philadelphia, PA)
- **Summary** We are seeking a highly skilled Cisco Call Manager / Unified Communications Engineer to lead the design, implementation, and support of our enterprise ... + Administer Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX, and Call Manager Express (CME) + Add/update users, phones, extensions, and device… more