- Transdev (New Carrollton, MD)
- …reports. + Manage and improve call center performance through performance monitoring , problem resolution, system audits and quality assurance measures. + Aid ... strategies by evaluating team results and objectives. + Maintains and improves call center operations by monitoring system performance and identifying and… more
- Transdev (El Monte, CA)
- …reports. + Manage and improve call center performance through performance monitoring , problem resolution, system audits, and quality assurance measures. + ... strategies by evaluating team results and objectives. + Maintains and improves call center operations by monitoring system performance and identifying and… more
- Mass Markets (Wichita, KS)
- … call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our...center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- Mass Markets (Las Cruces, NM)
- … call center environment. In this role, you will be responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the ... excellent communication skills, we need your help in managing call center customer service agents. While your team operate...center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- Amalgamated Bank (New York, NY)
- …and equivalent experience. + A minimum of 3-5 years' experience as a trainer or call center trainer/ call quality assurance analyst. + Strong knowledge the ... We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to... Center procedures to improve their performance. + Observing Call Center employees while monitoring and conducting… more
- Allied Universal (Richardson, TX)
- …We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel ... hiring for a Security Intervention Specialist Lead at our Monitoring and Response Center (MaRC). The primary function of...exceeded on their designated shift. This is a 24/7 call center environment that requires individuals to sit for… more
- Philips (New Brunswick, NJ)
- **Technical Consultant - Patient Monitoring (Travel: Northern NJ)** Allow your passion for improving lives to shine in this role where you'll be responsible for ... test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements. **Your role:** +… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on performance!** + **No ... which mandate a high level of service, including telephone service, accuracy, call resolution and satisfaction. The Member and Provider Services Supervisor provides… more
- Transdev (Oakland, CA)
- …performance reporting. + Manage and improve call center performance through monitoring , resolution, audits and quality assurance measures. + Managing a 24/7 ... role focuses on team leadership, operational efficiency, and delivering high- quality results. As a Call Center Manager, you will not only help drive operational… more
- Vanderbilt University Medical Center (Lebanon, TN)
- …families. It collaborates with various members of the healthcare team to ensure quality of care across the continuum. Requires the ability to be self-directed and ... quality focused. Interpersonal communication skills are a necessary function...and acute conditions from a neurological perspective. The Epilepsy monitoring side (4 beds) assists in appropriately diagnosing and… more