- TD Bank (New York, NY)
- …dedicated to setting new industry standards. The Compliance Manager **-** Compliance Monitoring Programs will lead and enhance our Compliance Management System (CMS) ... involves managing compliance programs related to risk assessment, exam management, monitoring , reporting, and training across multiple lines of business. The ideal… more
- Cedars-Sinai (Santa Monica, CA)
- **Job Description** The Lead Patient Service Representative/Lead Call Center Scheduler functions as an administrative team lead for the office. This position ... administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage. Duties and Responsibilities: + Leads huddles to… more
- Henry Ford Health System (Grand Blanc, MI)
- …meetings. + Support and actively participates in Nursing Department and unit specific quality monitoring and quality improvement activities. + Participate in ... Days 8a-8:30p, Monday - Friday W/ Rotating Weekends & On- Call , One hour response time for on- call ...length of stay, use of resources, and achievement of quality outcomes. + Provide patient care that reflects a… more
- Insight Global (Clearwater, FL)
- …Services Department Management Team, including strategy, budgeting, staffing projection and quality improvement. Creating a culture within the Team of exceptional ... to Senior Management and clients. On an ongoing basis, monitoring the phone system and Team queues to ensure...queues to ensure that service levels (ie, percentage of call answered by a live operator in 45 seconds,… more
- Henry Ford Health System (Troy, MI)
- …+ Maintain quality control within Customer Service based on live monitoring of calls, member feedback via letters, phone, e-mail via HAP's website, member ... organize and coordinate the HMO, Medicare Advantage and Federal Government call center operations associated with HAP's Customer Service Department, which includes… more
- Seattle Art Museum (Seattle, WA)
- …opportunities with SAM? SAM's Facilities department maintains a pool of On Call Environmental Services & Event Support Technicians to support fluctuating needs at ... want to join our Environmental Services Talent Pool for consideration for future On Call openings, please submit your resume here. When we find ourselves in need of… more
- Camping World (Greenville, NC)
- …Contact Experience Supervisor in monitoring agent activity with a focus on call quality and communication effectiveness. Be a subject matter expert for the ... and communicate workflow opportunities to ensure optimal coverage. . Analyze call metrics and quality assurance scores creating an environment to allow agents to… more
- CyrusOne (Lebanon, OH)
- …motivated engineers, experts, and innovators in the data center industry. The Monitoring , Analysis, Response and Communication (MARC) Lead will have a significant ... to design solutions for complex problems, to manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough… more
- Wellington (Boston, MA)
- …focusing on analysis with leadership and advancement opportunities on our **Guideline Monitoring Technology team** . This individual must be a self-starter with the ... engineers, and Client Guideline analysts to lead the delivery of high- quality business solutions. This will include participating in architecture, design,… more
- University of Miami (Coral Gables, FL)
- …service email accounts. + Ensures that alarm notifications received through electronic monitoring , security or email are accurately reported. + Oversees work order ... faculty and staff and take appropriate action for each call . + Monitor incoming work order requests (online SRO...involve mangers, mechanics, and contractors as needed. + Performs quality assurance review or work orders to ensure accuracy… more