- Eurofins US Network (Chicago, IL)
- …business needs and objectives set annually by Sales Management and will include territory routing , call activity and pre- call planning goals. Selling: + ... a territory plan to achieve financial objectives -- maximizing call schedules, targeting, and appropriate company and test positioning...move a client through the sales process from cold call to close and follow-through + Effectively prepare and… more
- TECO Energy (Tampa, FL)
- …+ Able to assist with certain functions of a Work Coordinator by answering call center calls, routing leak calls and distributing and scheduling workload to ... the role._ **Nearest Major Market:** Tampa **Job Segment:** Gas, Gas Technician, Call Center, Facilities, Database, Energy, Customer Service, Operations, Technology more
- Three Saints Bay (Newark, NJ)
- …meetings/travel/office activities, writing/editing correspondence, corresponding via email, managing visitors, routing call to the appropriate personnel, record ... keeping, and answering questions and requests. The Administrative Assistant is responsible for conducting research using various resources to analyze data and report the findings to the appropriate personnel while maintaining confidentiality. The… more
- WellSpan Health (York, PA)
- …support functions including, but not limited to, general phone management and call intake, urgent symptom routing , customer interviews, scheduling, registration ... year Relevant experience. Required + Customer service, medical office and/or call center support experience. Preferred **Courses and Training:** + Medical… more
- Allied Universal (San Jose, CA)
- …and call logging + Incident Report issuance and collection + Operations support; routing of call information to the appropriate units for handling + Ensure ... timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station + Receive and respond to emergency and non-emergency calls from… more
- Allied Universal (Doral, FL)
- …and call logging + Incident Report issuance and collection + Operations support, routing of call information to the appropriate units for handling. + Ensure ... timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station. + Receive and respond to emergency and non-emergency calls from… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …+ Understanding of Customer Relationship Management System (Salesforce or similar) and Call Recording tools. + Strong Cisco routing and switching knowledge ... voice recognition, speech analytics, and natural language processing for self-service and routing . + Ensure seamless integration of AI and CPaaS technologies into… more
- ADP (Roseland, NJ)
- …telephony and administration and experience with contact center technologies (eg, Salesforce, routing , IVR, call recordings, and WFM.) Having an understanding of ... supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on… more
- PulteGroup (Bonita Springs, FL)
- …Leveraging Technical Platforms: + Utilize multiple lead management software systems daily including: Call Tracking Metrics - Phone Routing System Lasso - OSS ... specific CRM Podium - Texting Platform BombBomb - Video Messaging Platform Microsoft Dynamics/D365 - Company CRM + Utilize and update internal OSSCR tool (Online Sales Specialist Community Resource) with relevant community details. Reporting Metrics: + Track… more
- ChildServe (Johnston, IA)
- …and Wednesday: 12:00pm - 5:30pm How You'll Make an Impact + Answer multi-line telephone, routing the call as appropriate. Assist with mail as needed. Receive and ... process organizational faxes coming into the fax machine in a timely, confidential and accurate manner. + Coordinate petty cash and payment functions, and monitor assigned cash boxes. + Greet and identify the needs of visitors to Child S erve . Provide a… more
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