- Element Materials Technology (Fairfield, OH)
- …Element location most capable of providing services. **Responsibilities** + Utilize phone call / email handling processes to effectively communicate your role and ... duplicates are removed, new information is added and accurate call logs are entered + Maintain ongoing relationships with...resolution of concerns + Act as a resource in routing customer questions / issues and follow up to… more
- Amazon (Arlington, VA)
- …including weekdays, and weekends, with the requirement to be available for on- call duties as needed to ensure continuous operational coverage. Export Control ... Experience with SDN controllers, orchestration, overlay/underlay architectures, and application-aware routing * Strong background in NOC operations with experience… more
- Veolia North America (Hummelstown, PA)
- …Purpose:** The customer service representative operates on various functional levels within the call center. Handling a high volume of calls is the top priority ... complete and entered into the CIS. + Assist with routing new development for meter reading and entry into...college or technical school preferred. + 2 years previous call center, front office, bad debt, back office, and/or… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …grow global infrastructure to meet business and technology needs. + Be available for rotational on- call support, as required, on a 24 hour x 7 days / week basis. + ... a non-standard schedule including nights and/or weekends and/or have on- call responsibilities. Preferred Licenses/Certifications: + F5 (Certified Administrator |… more
- University of Southern California (Los Angeles, CA)
- …on the unit assigned Essential Duties: + Patient Satisfaction: * Responds to patient call within 10 minutes. * Anticipates pts needs * Proactively makes rounds to ... essential skills which contribute to positive patient outcomes per routing , MD orders, and RN direction * Vitals *...environment and ensures safe operation of patient-care equipment * Call light/telephone with reach * Floors clear of fall… more
- HCA Healthcare (Austin, TX)
- …is responsible for answering incoming phone calls, scheduling patient appointments, routing calls and communicating to the appropriate colleague and/or Provider. The ... liaison between patient and practice support staff. **Position functions as an internal call center colleague.** **What you will do in this role:** + Answer incoming… more
- Oracle (Seattle, WA)
- …manageable operations, and minimal technical debt, with a strong focus on reasonable on- call and a good work/life balance. **Responsibilities** As a Senior Member of ... and scale improvements to tools and dashboards. + Participate in our on- call rotation which requires monitoring our fleet and associated services. + Improve… more
- New York State Civil Service (Albany, NY)
- …testing, documentation. * Troubleshoot issues, support batch processing, provide on call assistance. * Collaborate with business units, manage resources, guide ... under tight deadlines, troubleshoot production issues (both during shift and on- call ), and able to shift priorities with minimal guidance.* Demonstrated experience… more
- University of Maryland, Baltimore (Baltimore, MD)
- …up videoconferencing and manage the technical aspects of the meeting. * Call attention to appointments; gather, assemble and distribute background material when ... recommendation for students and faculty (eg, receiving requests, compiling documents, routing for signature) * Compose routine correspondence in accordance with… more
- GCI Communication Corp (Anchorage, AK)
- …support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide ... such as password resets, break / fix instructions, ticket routing , and escalation to Tier II and Tier III...(2) years of experience in a customer service or call center environment. * Preferred: + Associate degree in… more