- Covenant Health Inc. (Knoxville, TN)
- …word processing, CAD, and other office automation software required. Demonstrated knowledge of call center systems and call routing configuration. Licensure ... Requirement: Employee must have a valid Tennessee driver's license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure. Apply/Share Job Title… more
- Capgemini (Nashville, TN)
- …Text-to-Speech, and Agent Assist. Knowledge of telecom-specific challenges such as call routing , number portability, and service provisioning. Experience with ... analytics tools for conversational performance tracking. Familiarity with agile methodologies and design thinking. \#LI-SD1 The base compensation range for this role in the posted location is $62,200 to $150,250 . Capgemini provides compensation range… more
- Robert Half Office Team (St. Louis, MO)
- …system. * Operate a switchboard with 1 to 10 phone lines to ensure efficient call routing . Requirements * Proven experience as a receptionist or in a similar ... customer-facing role. * Ability to manage a multi-line phone system and efficiently handle inbound calls. * Familiarity with switchboard operations is preferred. * Strong organizational skills and attention to detail. * Excellent communication and… more
- Capgemini (Atlanta, GA)
- …or Atlanta. Key Responsibilities: . Knowledge of telecom-specific challenges such as call routing , number portability, and service provisioning. . Experience ... with analytics tools for conversational performance tracking. . Familiarity with agile methodologies and design thinking. . Strong understanding of GCP architecture and services relevant to CCAS. Required Skills: . 10+ year of experience, including 3+ years of… more
- Corewell Health (Zeeland, MI)
- …patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. + Performs patient registration and check-in: confirms ... patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments. + Maintains patient medical records according to standards; uploads Right Fax… more
- Corewell Health (Ludington, MI)
- …patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. + Performs patient registration and check-in: confirms ... patient demographic and insurance information; assists patients with self registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments. + Maintains patient medical records according to standards;… more
- NBC Universal (Universal City, CA)
- …troubleshooting voice networks, including Quality of Service (QoS), dial plans, and call routing . + Extensive experience with Cisco PBX infrastructure, ... encompassing configuration, troubleshooting, and change management. + In-depth knowledge and hands-on experience with Microsoft Teams Admin Portal and Webex Control Hub. + Expertise in hosted voice solutions and VoIP trunking, with practical exposure to… more
- conEdison (New York, NY)
- …and apply cyber security best practices, required. + Strong understanding of call routing , IVR, speech recognition, agent assist, analytics, reporting, and ... omnichannel capabilities, required. + Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in designing RESTful APIs and integrating with third-party services… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …continuous availability. + Network design and optimization activities. + Telephony and call routing management leadership and guidance for supporting team ... members. + Incident & Problem Management + Oversee incident response and escalation processes to ensure timely resolution. + Lead post-incident reviews and ensure documentation of lessons learned. + Process Improvement + Optimize Azure Cloud utilization and… more
- Insight Global (Windsor Mill, MD)
- …voice and data telecommunications network circuits and equipment. * Support number porting, call routing validation, and failover testing. * Assist with site ... turn-ups, migrations, and cutovers. * Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems. Pay range for this position is $24 - 38/hr We are a company committed to creating diverse and inclusive… more
Recent Jobs
-
Electronics Maintenance Technician II - C-130J First Shift
- Lockheed Martin (Crestview, FL)