- Ferguson Enterprises, LLC. (Newport News, VA)
- …**Facilities Coordinator/ Call Operator** to support daily facility operations and provide call - routing services for our main company phone line. This role ... requires a proactive professional with strong communication skills and the ability to manage multiple tasks in a fast-paced environment. **Responsibilities** + Serve as the primary contact for escalated facility issues and emergencies. + Greet and receive… more
- Stanford Health Care (Newark, CA)
- …development and implementation of contact center strategies and initiatives to optimize call routing , reduce wait times, and improve overall customer experience ... accurate records and documentation related to contact center activities, including call logs, customer interactions and employee performance records. + Coordinates… more
- TAD PGS, Inc. (San Diego, CA)
- …of Cisco Collaboration solutions. + Assist the Senior Implementation Engineer in configuring call routing , dial plans, voice gateways, and SIP trunks. Basic ... in Layer 3&4 Protocols and Cisco Firewalls + Experience in Cisco Unified Call Manager + Experience as a Network Engineer. + Scripting experience-python or ansible… more
- Corewell Health (Grand Haven, MI)
- …patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. + Performs patient registration and check-in: confirms ... patient demographic and insurance information; assists patients with self registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments. + Maintains patient medical records according to standards;… more
- Capgemini (Nashville, TN)
- …Text-to-Speech, and Agent Assist. Knowledge of telecom-specific challenges such as call routing , number portability, and service provisioning. Experience with ... analytics tools for conversational performance tracking. Familiarity with agile methodologies and design thinking. \#LI-SD1 The base compensation range for this role in the posted location is $83,000 to $183,430. Capgemini provides compensation range… more
- Capgemini (Nashville, TN)
- …Text-to-Speech, and Agent Assist. Knowledge of telecom-specific challenges such as call routing , number portability, and service provisioning. Experience with ... analytics tools for conversational performance tracking. Familiarity with agile methodologies and design thinking. \#LI-SD1 The base compensation range for this role in the posted location is $62,200 to $150,250 . Capgemini provides compensation range… more
- Insight Global (Acworth, GA)
- …platforms. Ability to lead data correlation efforts across mobility datasets (eg, 911 call routing data, event logs, performance metrics). Telecom or mobility ... network experience Experience with: Generative AI integrations Power BI dashboards Python or scripting languages Real-time analytics workflows Experience in enterprise application migrations to Azure. more
- Mary Greeley Medical Center (Ames, IA)
- …phone system in a professional manner providing a prompt response and accurate call routing to support a patient centered care organization. Required ... Qualifications + None specified. Preferred Qualifications + NAHAM Certified Healthcare Access Associate + Associate degree in healthcare related area of study + 1 year Admitting/Registration or equivalent healthcare experience. What We Offer + Comprehensive… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …continuous availability. + Network design and optimization activities. + Telephony and call routing management leadership and guidance for supporting team ... members. + Incident & Problem Management + Oversee incident response and escalation processes to ensure timely resolution. + Lead post-incident reviews and ensure documentation of lessons learned. + Process Improvement + Optimize Azure Cloud utilization and… more
- Capgemini (Atlanta, GA)
- …or Atlanta. Key Responsibilities: . Knowledge of telecom-specific challenges such as call routing , number portability, and service provisioning. . Experience ... with analytics tools for conversational performance tracking. . Familiarity with agile methodologies and design thinking. . Strong understanding of GCP architecture and services relevant to CCAS. Required Skills: . 10+ year of experience, including 3+ years of… more