- LA Care Health Plan (Los Angeles, CA)
- …for each call. Provide detailed information for each call including: Caller information; Information related to request/issue; Resolution information or escalation ... and verbal). Ability to navigate multiple programs/databases while assisting each caller . Proficient knowledge in healthcare product lines, medical terminology and… more
- HEI Hotels and Resorts (Atlanta, GA)
- …forms, memorandum and other documents. + Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making ... skills to direct caller 's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. + Distribute… more
- The County of Los Angeles (Los Angeles, CA)
- …at the mental health ACCESS and Telecommunication Center, performing triage on caller requests for service, referring caller to an appropriate treatment ... source, and/or dispatching a mobile response team or an ambulance. + Contacts ambulance companies when ambulance transport is requested through ACCESS Center or collaboration with directly operated clinics. + Prepares and signs the application for immediate… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- …of this position: *Under general supervision, answers incoming calls and meets caller 's needs by scheduling, canceling, or rescheduling appointments for more complex ... information and patient's health insurance information provided by the patient or caller * Completes multiple types of patient registrations in a professional,… more
- LA Care Health Plan (Los Angeles, CA)
- …calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a ... calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a… more
- The County of Los Angeles (Los Angeles, CA)
- …at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment ... source, and/or dispatching a psychiatric mobile response team. + Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. + Promptly responds to phone calls / walk ins from… more
- Marriott Vacations Worldwide (Orlando, FL)
- …name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the ... caller to end the call. + Speak to customers and other employees using clear, appropriate and professional language. + Prepare and review written communications (eg,… more
- Penn Medicine (Philadelphia, PA)
- …to the best of knowledge, researches answers if required and returns answer to caller without transferring caller unnecessarily. Works well with peers and those ... in authority. Maintains a positive rapport with medical staff and hospital personnel, communicates in a highly professional manner at all times. + Complies with all Hospital and Laboratory Safety regulations, reports hazards to the Safety officer or Supervisor… more
- SCI Shared Resources, LLC (Jefferson, LA)
- …critical thinking to gather information regarding the outcome desired by the caller , and then leverage written procedures, policy manuals, the HR Support knowledge ... needed + Provide Workday and intranet (InSCIder) navigational support to the caller (associate/manager/former associate) + Redirect callers to other support teams as… more
- Anywhere Real Estate (Houston, TX)
- …Must be able to clearly and accurately explain detailed instructions to caller . Requires ability to multi-task, simultaneously using software while communicating to ... caller . **This is a part-time, weekends only position. The hours are Saturdays and Sundays 9am-5pm CST, working fully in office.** **Essential Job Responsibilities**… more