- LA Care Health Plan (Los Angeles, CA)
- …calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a ... calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a… more
- Cedars-Sinai (Los Angeles, CA)
- …to all emergency calls and codes, providing the appropriate information to the caller . Monitor all alarms for codes and respond appropriately by coordination with ... into Operator Services. + Resolves a variety of internal and external caller requests and operational challenges. Provides current, accurate and consistently updated… more
- Ally (Springfield, IL)
- …customers and financial institutions. **The Work Itself** Efficiently connect with the caller to acquire pertinent information to resolve GAP and vehicle service ... other related fields is preferred. . Ability to communicate effectively with the caller on the phone, through email or chat to acquire pertinent information. Enjoy… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …offerings. + Thoroughly and efficiently gather claim information, assess and fulfill the caller 's needs and educate the caller where applicable regarding claim ... submission procedures. + Focus on resolving issues on the first call; navigate through the appropriate computer system(s) to identify the current status of the issue. + Adjust claim(s) as warranted based on discussion and review of the provider's issue. +… more
- Omni Hotels (Atlanta, GA)
- …any special requests. . Checks for group reservation errors - and contact caller of the reservation or group contact accordingly to obtain and verify information. ... room type availability daily. . Monitor non-guaranteed reservations daily and contact caller of reservation if needed. . Take in-house reservations calls from… more
- Virginia Mason Franciscan Health (Gig Harbor, WA)
- …strong customer service skills. It also requires the ability to manage difficult caller situations, respond promptly to caller needs, adapt quickly to changing ... technology and/or work demands/delays, to meet or exceed department metrics, and follow established protocols/procedures. Refer to attached addendum for "Lead" responsibilities and requirements. **Essential Duties** + Answers all inbound calls in accordance… more
- Aimbridge Hospitality (Galloway, NJ)
- …name transferring calls to appropriate person/department requesting permission before placing the caller on hold taking and relaying messages and allowing the ... caller to end the call. + Talk with and listen to other employees to effectively exchange information. + Prepare and review written documents (eg daily logs business… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …taken to process the calls appropriately. Appropriate action includes scheduling the caller for a patient appointment, accurately writing a message to the patients' ... calls to the appropriate extensions, assisting other employees, and providing the caller with general Health Center information. As an employer of choice, our… more
- Dartmouth Health (Lebanon, NH)
- …placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call. Determines how to best ... illness, child abuse) remaining on the line after the referral to ensure caller is appropriately connected. Follows standard procedures. * May act as the voice… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- …of this position:*Under general supervision, answers incoming calls and meets caller 's needs by scheduling, canceling or rescheduling appointments for assigned ... information and patient's health insurance information provided by the patient or caller . * Completes multiple types of patient registrations in a professional,… more