- Universal Health Services (Denton, TX)
- …to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller 's needs. + Performs telephonic risk screening ... to determine level of suicidality/homicidality with caller in crisis. + Demonstrates knowledge of admission criteria for inpatient and outpatient levels of care and… more
- Universal Health Services (Stuart, FL)
- …to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller 's needs. . Performs telephonic risk screening ... to determine level of suicidality/homicidality with caller in crisis. . Demonstrates knowledge of admission criteria for inpatient and outpatient levels of care and… more
- Ada County (Meridian, ID)
- …personnel to the address in need of service; + Maintains communication with caller and emergency personnel to receive and update information; + Provides continuing ... 911; + Ability to talk and listen to a caller utilizing a single ear headset while using their...center; + Ability to talk and listen to a caller while simultaneously answering and providing information to emergency… more
- Houston Methodist (Houston, TX)
- …and customer service skills. + Answers phone calls and appropriately greets each caller and interacts with customers in a professional and courteous manner at all ... to triage requests. Enters notes in Epic system while caller is on the telephone. Appropriately places callers on...the telephone. Appropriately places callers on hold, after asking caller if they mind holding, and transfers callers as… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the agency, Public Safety Communicators (PSCs) are the first people that a caller interacts when reporting emergencies in Fairfax County. Our PSCs receive extensive ... + During a life-threatening emergency, establishes communications with the caller , provide safety/life-saving instructions, and maintains control of the conversation… more
- Universal Health Services (Shreveport, LA)
- …to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller 's needs. + Performs telephonic risk assessment ... to determine level of suicidality/homicidally with caller in crisis; Utilizes the 911 emergency systems whenever...in crisis; Utilizes the 911 emergency systems whenever a caller is at serious risk to harm self or… more
- Sharp HealthCare (San Diego, CA)
- …telephone etiquette and protocol (ie, answers phone within 4 rings, announces caller before transfer, answers all phones in areas). + Department operationsPrepares ... four rings with name and department, asks before placing caller on hold and waits for response, checks back...connecting party when transferring a call, and thanks the caller .Takes complete messages that are formatted and spelled correctly… more
- Veterans Affairs, Veterans Health Administration (IN)
- …when actions are affected, available resources are insufficient to answer caller inquiries, and/or additional research is required. Handles escalated calls from ... Contact Representatives after attempts to resolve the caller 's issue is unsuccessful due to the caller... caller 's issue is unsuccessful due to the caller 's level of emotion and/or dissatisfaction with response received.… more
- TEKsystems (Bellevue, WA)
- …callers or visitors at establishment, and ascertains nature of business. Asks for caller 's or visitor's name, arranges for appointment with or notifies person called ... upon on caller 's arrival, guides caller to destination, and records name, time of call, nature of business, and person called upon Experience Level: Entry Level… more
- Orleans Parish Communication District (New Orleans, LA)
- …(OPCD). This position gathers, classifies, and supplements essential information from the caller and enters it into the QuickBase system. T his work requires ... when presented with a routine call. + Maintains conversation with caller to obtain and verify pertinent information; identifies, through established protocols,… more