- Actalent (Shelton, CT)
- …Care Coordinator answers calls for 5 offices - Knowledge of where to direct the caller - assist caller with all requests in timely, efficient manner - schedule ... oriented and patient focused * Must have the ability to listen and understand the caller 's request in order to provide an accurate and efficient response * Must be… more
- Randstad US (Louisville, KY)
- …and providers. + Provide appropriate customer service and an effortless experience to the caller . + Provide accurate information to the caller . + Process refills ... + Resolve the callers' needs. + Provide appropriate follow-up and next steps for caller . + Follow Cover My Meds policies and procedures. + Ability to work a… more
- Adecco US, Inc. (Louisville, KY)
- …and providers. + Provide appropriate customer service and an effortless experience to the caller . + Provide accurate information to the caller . + Process refills ... + Resolve the callers' needs. + Provide appropriate follow-up and next steps for caller . + Follow Cover My Meds policies and procedures. + Ability to work a… more
- Disabled Veteran Solutions (Emporium, PA)
- …and rewarding. You'll be called on to research complex issues pertaining to the caller 's health, status, and potential plan options. To do this, you'll need to ... these systems while confidently and compassionately engaging with the caller . Advocates are coached on key metrics with a...by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial… more
- Sharp HealthCare (San Diego, CA)
- …the phone promptly and professionally per department standards. Asks before placing a caller on hold and waits for response, checks back and offers alternatives. ... Transfers appropriately and thanks the caller at the end of the call.Takes complete messages...message documentation. Ability to forward and unroll phones. Gives caller all necessary information (ie directions, phone numbers, etc.)Contact… more
- WellSpan Health (Lebanon, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...not be readily available at the practice, will direct patient/ caller to an acceptable alternative venue of care. Seeks… more
- Covenant Health Inc. (Knoxville, TN)
- …and phone etiquette is required. Their primary responsibility is to assist the caller or requester with release of information regarding continuity of care and ... times in stressful, high volume situations. + Assists the caller and validates information being presented to ensure authority,...and the patient's dates of service. + Assists the caller by verifying whether releases have been processed by… more
- Orleans Parish Communication District (New Orleans, LA)
- …Recruit will learn too g ather, classify, and supplement essential information from the caller and enter it into the Computer Aided Dispatch (CAD) system. It also c ... under all circumstances. + Shows aptitude in maintaining conversations with caller to obtain and verify pertinent information; identifies, through established… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Research...results by referencing available manuals and records and calls caller back promptly; Understands collection requirements for special or… more
- Ada County (Meridian, ID)
- …and personnel to address the need for service. + Maintains communication with caller and emergency personnel to receive and update information. + Provides continuing ... appliances. + Ability to talk and listen to a caller utilizing a single ear headset while using their...others. + Ability to talk and listen to a caller while simultaneously answering and providing to emergency responders… more