- LA Care Health Plan (Los Angeles, CA)
- …calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a ... calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a… more
- The County of Los Angeles (Los Angeles, CA)
- …at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment ... source, and/or dispatching a psychiatric mobile response team. + Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. + Promptly responds to phone calls / walk ins from… more
- Marriott Vacations Worldwide (Orlando, FL)
- …name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the ... caller to end the call. + Speak to customers and other employees using clear, appropriate and professional language. + Prepare and review written communications (eg,… more
- Penn Medicine (Philadelphia, PA)
- …to the best of knowledge, researches answers if required and returns answer to caller without transferring caller unnecessarily. Works well with peers and those ... in authority. Maintains a positive rapport with medical staff and hospital personnel, communicates in a highly professional manner at all times. + Complies with all Hospital and Laboratory Safety regulations, reports hazards to the Safety officer or Supervisor… more
- SCI Shared Resources, LLC (Jefferson, LA)
- …critical thinking to gather information regarding the outcome desired by the caller , and then leverage written procedures, policy manuals, the HR Support knowledge ... needed + Provide Workday and intranet (InSCIder) navigational support to the caller (associate/manager/former associate) + Redirect callers to other support teams as… more
- Anywhere Real Estate (Houston, TX)
- …Must be able to clearly and accurately explain detailed instructions to caller . Requires ability to multi-task, simultaneously using software while communicating to ... caller . **This is a part-time, weekends only position. The hours are Saturdays and Sundays 9am-5pm CST, working fully in office.** **Essential Job Responsibilities**… more
- Robert Half Office Team (Ann Arbor, MI)
- …email. This position will take necessary investigative measures to assist the caller in resolving the issue. This position requires strong communication skills, the ... make an assignment for the correct department and escalate, or provide the caller with the correct contact information to assist in resolving their inquiry. (20%)… more
- Vanderbilt University Medical Center (Hopkinsville, KY)
- …Clinic name or other identifier; Your name; answer call within 3 rings. Place caller on hold with permission from caller and for appropriate time frames. ... Provide complete transfer assistance to all incoming calls when needed. Demonstrate phone service etiquette. * Listen to patient and direct call to the appropriate person * Schedule patient appointments with providers * Follow appropriate steps to forward… more
- HEI Hotels and Resorts (Annapolis, MD)
- …forms, memorandum and other documents. + Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making ... skills to direct caller 's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. + Distribute… more
- Catholic Health Initiatives (Lufkin, TX)
- …KEY JOB RESPONSIBILITIES 1. Answers all calls coming into the laboratory and directs the caller to the correct person or department if they are unable to service the ... caller . 2. Maintains laboratory supplies for Outreach Lab Customers. Orders as needed and pulls supplies for Client requests. 3. Maintains employee binders. 4. Runs… more