- Lakeview NeuroRehabilitation Center (Westfield, WI)
- …Key Responsibilities: + Functions at all times as a therapeutic agent by demonstrating teaching, reinforcing, anticipating, interacting, and noticing program ... participant behavior. + Tends to the program participant immediate needs for safety and performs all aspects of participant care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. + Provides treatment in… more
- Fresenius Medical Center (Ogden, UT)
- …compliance with generally accepted FDA and cGMP standards. + Lead change agent and the deployment leader for automation/process improvement efforts in order to ... drive the overall effectiveness of the operation and to deliver quality improvement and financial benefits. Participates on and lead cross-departmental project teams. + Conducts feasibility, cost/benefit analysis, and ROI analysis on proposed solutions.… more
- CVS Health (Boston, MA)
- …the AI Subject Matter Expert (SME) and Business Product Owner for contact center technology supporting the Retail Customer Care organization. In this role, you will ... These solutions will span a wide range of contact center and operations support functions, with a focus on...support functions, with a focus on accelerating automation, improving agent productivity, and enhancing customer experience. You will be… more
- Dickinson Financial Corporation (Leavenworth, KS)
- … agent will work as part of a team under the direction of the center manager and assigned team leads. The agent will be responsible for supporting department ... I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure...Center customer service issues and escalations. + The agent must be able to work a schedule commensurate… more
- CVS Health (Franklin, TN)
- …Commission Operations, with a focus on ensuring the accuracy and integrity of agent commission accounting and debt management processes. While the role includes ... agent -facing responsibilities, it is primarily a production operations position...experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be… more
- Oracle (Columbus, OH)
- …seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion ... digital customer interactions to drive self-service containment, and integration with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing… more
- EMCOR Group (Oklahoma City, OK)
- …and reliability to meet or exceed defined service levels of data center operations. The Critical Facilities Technician is responsible for the overall operation ... electrical, mechanical, HVAC and life cycle safety equipment within the data center . The Critical Facilities Technician will assist in maintaining high reliability… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- Amazon (Seattle, WA)
- …Connect forecasting and agent scheduling handles all aspects of customer service agent schedule management in the contact center center -- forecasting ... buy and easy to use. Amazon Connect is an innovative cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service… more
- Aspen Dental (Springfield, IL)
- **Job Title** : QA/Call Insight Analyst **Reports To** : Manager, Contact Center Operational Excellence **Deadline to APPLY: 1/9/2026 - please check your email for ... work directly with operations leadership to provide insight on agent behavior to improve both the agent ...underperforming agents and provide coaching insights to improve call center metrics. **Job Duties and Responsibilities** : + Reviewagent… more
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