- Kelly Services (Baltimore, MD)
- …years of experience in personal tax preparation and advice and are an Enrolled Agent . - Possess a deep understanding of tax law and regulations, particularly as they ... our application process can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state and local Fair… more
- Oracle (Albany, NY)
- …With code or with a no-code editor, your users will create powerful agents and agent teams interoperable with all sorts of others as well. Your design will be used ... and have helped your teams keep users at the center of their decisions. On the Oracle Analytics UX...do is ** **Human-led** People/customers should be at the center of our approach. Partner with customers and experts… more
- Capital One (Mclean, VA)
- Director, Data Science Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card ... in their financial lives. The Intelligent Foundations and Experiences (IFX) group is at the center of bringing our vision for AI at Capital One to life. We work… more
- Teleperformance USA (Brownsville, TX)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and...more of directly related experience in an inbound contact center or face to face customer service or similar… more
- TEKsystems (Worcester, MA)
- …with the following qualifications: -Licensed Personal Lines (PL) or Property & Casualty (P&C) Agent - MUST HAVE -2+ years of experience in a Personal Lines and or P&C ... industry role, call center experience strongly preferred. -Consultative approach -Experience in both...Job Description: As a member of the Customer Service Center team, you will work with independent insurance agents… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …the initial contact. When escalation is required to provide customer resolution, agent will accurately route customer to the appropriate department. + Follows ... customers. + Handles a significant number of customer interactions within the call center environment. The interactions will be received via phone or email. +… more
- CGI Technologies and Solutions, Inc. (Charleston, SC)
- …looking for experienced Support Associates to support the Charleston Passport Center . The ideal candidates should possess excellent communication skills, have ... archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will-Call counters: o At the Information Station, ensure… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …a strategic roadmap for integrating AI technologies into the contact center , aligned with organizational goals and customer experience objective. Team Leadership ... and manage KPI dashboards tracking response time, resolution rate, CSAT/NPS, agent productivity, and service quality. + Own and deliver measurable improvements… more
- Lighthouse Community Charter Public Schools (Oakland, CA)
- …innovative schools achieving exceptional student outcomes where each child is at the center of their own learning. Our mission is to prepare diverse students for ... embody the following Core Competencies to be an effective change- agent : Be an anti-racist educator committed to educational justice...alternate curriculum standards Ensure that students are at the center of their own learning and deeply engaged in… more
- Toyota (Alpharetta, GA)
- …our valued customers, dealers, and third parties when they have questions or concerns. ** Center Operating Hours** You must be available to work a shift between the ... across the broad range of processing tasks completed by the Universal Agent . + Communicate with other workgroups regarding titles, customer service, insurance, and… more